topic Hi Henning, in Intel® Graphics Performance Analyzers (Intel® GPA)

Crash when running Analyze Application

Henning_S_1 — Fri, 01 Apr 2016 10:37:17 GMT

Hi,

I'm trying to profile our game using the latest version of GPA on a HD3000 laptop with Win10 x64. Game is running x32 and DX11 FL10. Running the game standalone works fine but the analyzer crashes when launching the game. Game is still present in task list but there is no window.

The gpasample.exe works fine although it seems to run with WARP drivers when using the /D3D11 switch.

I have a standalone example ready. Just need to know where I can upload it..

Thanks,

Henning

www.heroesandgenerals.com

Hi Henning,

Seth_S_Intel — Wed, 06 Apr 2016 00:18:59 GMT

Hi Henning,

I apologize for the delayed response.

Could you please copy and paste your about dialog found in GPA monitor -> About here in the thread?

Also, getting a standalone example will drastically improve the velocity of the fix.

Feel free to private message me with a dropbox(or similar) link of the example and I can try to reproduce your issue on my platform.

Hopefully we can find a quick workaround for you!

Cheers,

Seth

Hi Seth,

Henning_S_1 — Wed, 06 Apr 2016 10:46:51 GMT

Hi Seth,

I've sent you a PM with the build.

Here is the info from the about box:

Windows 10 build 10586, 64-bit DEP enabled
Num Processors: 4
Memory: 4003MB
System BIOS: Dell Inc. A11 (08/03/2012)
Video BIOS: Hardware Version 0.0 (12/22/20)
Driver 0:
Device: Intel(R) HD Graphics 3000
Provider: Intel Corporation
Date: 5-27-2015
Version: 9.17.10.4229
VendorId: 8086
ProductId: 116
Stepping: 9
Supports GPA Instrumentation
Install directory: C:\Program Files\IntelSWTools\GPA_16.1\
Version: 16.1.282401
Current user is in Administrators group: YES
Current Graphics Performance Analyzers 2016 R1 (16.1.282401)
Secure Boot/Trusted Boot is Disabled

Henning

Hi Henning,

Seth_S_Intel — Fri, 08 Apr 2016 20:50:57 GMT

Hi Henning,

I have been able to reproduce the issue with the sample you provided.

I've filed a defect for you and will let you know when the engineering team has an ETA on the fix.

In the mean time, I'll look for a workaround.

Best,

Seth

Hi Henning,

Seth_S_Intel — Mon, 23 May 2016 18:59:33 GMT

Hi Henning,

So in our latest build we have two workarounds.

1. Run the application with "Global Injection" Enabled. Right click monitor -> Preference -> Auto Detect Launched applications (Check)

1a. Run application without "Analyze Application" menu and it should automatically attach.

2. Run the application with Tracing disabled. Right click monitor -> Preferences -> Disable Tracing

2a. Run application WITH Analyze Appliction

Let me know if this doesn't work with your current build and I can give you our latest internal build of the tool!

Best,

Seth

Hey Henning,

Seth_S_Intel — Fri, 03 Jun 2016 01:01:45 GMT

Hey Henning,

So this has been fixed in our most recent internal build. If you are interested in getting a pre-release build with the fix, please message me and I can provide it!

Thanks!

Seth

Hi Seth,

Henning_S_1 — Wed, 29 Jun 2016 15:02:00 GMT

Hi Seth,

Thanks for returning to me. I'll take a look at it as soon as I get back to the render stuff..

Henning

Sounds good Henning. We will

Seth_S_Intel — Fri, 01 Jul 2016 01:23:24 GMT

Sounds good Henning. We will be releasing a new version of GPA next week that will include your fix, so you should be able to just download the new version next week and it should fix the issue. :)

Best,

Seth