topic Hello, in Intel® Graphics Performance Analyzers (Intel® GPA)

Crash when Open Graphics Frame Analyzer 2018 R2 At Win7-64 But worked At Win10-64

yisi__chen — Wed, 11 Jul 2018 06:26:55 GMT

Hello, i am using this to analyzer my game but it crashed and show

问题签名:

问题事件名称: BEX64

应用程序名: FrameAnalyzer.exe

应用程序版本: 18.2.4.62712

应用程序时间戳: 5b31cc98

故障模块名称: ucrtbase.DLL

故障模块版本: 10.0.16299.15

故障模块时间戳: 70f70cc4

异常偏移: 000000000006a489

异常代码: c0000417

异常数据: 0000000000000000

OS 版本: 6.1.7601.2.1.0.256.1

区域设置 ID: 2052

其他信息 1: f89c

其他信息 2: f89ce5dbe3a4de018ac6364c8b948fd2

其他信息 3: 9a42

其他信息 4: 9a4250d07784e9cd78d8a356e42e0a02

But At another Win10-64 Os , the Graphics Frame Analyzer can worked,

Any other Information need i submit ? Or Any Solution can be down at Win7-64?

Ps :　I Add a Exception Stack At the Attachment Picture

It seems that An Error occure At framedb_qt.dll ,The qt-ui lib seem Not support at Win7,

Hello,

Giselle_G_Intel — Fri, 13 Jul 2018 22:18:01 GMT

Hello,

I'm sorry that you're experiencing some issue with Intel® GPA. Could you provide me some additional information for your machine? I'll need the information found when you select this button:

You can either copy it into the comment or attach it as a file.

Cheers!

Hello,

yisi__chen — Mon, 16 Jul 2018 06:30:22 GMT

Hello,

As your wish,

Operating System:
Name: Windows 7 (build 7601)
Locale: zh-CN
Secure Boot/Trusted Boot is disabled

CPU Information:
Architecture: x64
Cores count: 8

System BIOS:
Version: American Megatrends Inc. F3
Date: 02/08/2017

Video BIOS:
Version: Version 86.06.45.00.6F
Date: 05/15/17

GPU Information:
Name: NVIDIA GeForce GTX 1060 6GB
Vendor id: 0x10DE
Product id: 0x1C03
Stepping: 161
Driver Version: 24.21.13.9836
Driver Date: 6-24-2018

Machine:
Name: PC-20180502QNKO
Memory: 16342 MB
Screen: 1920x1080, 32 bit

Graphics Performance Analyzers:
Version: 18.2.324856
Installation folder: D:\GPA\2018\

Hey Chen,

Giselle_G_Intel — Mon, 20 Aug 2018 19:59:47 GMT

Hey Chen,

Is there a good place for me to send you a debug build of our tool? I've tried uploading it to a private message, however it is too large. This build will allows us to see a call stack for the error.

我也遇到同样的问题，请问你解决了吗，要如何解决？

Chao__Zhang — Fri, 16 Aug 2019 02:34:40 GMT

我也遇到同样的问题，请问你解决了吗，要如何解决？

I did not hear back from Chen

Giselle_G_Intel — Mon, 19 Aug 2019 21:14:43 GMT

I did not hear back from Chen to resolve the issue. Could you provide the same info. as Chen? It may not be the same issue they were experiencing.

me too

hu__ming — Mon, 09 Sep 2019 08:29:49 GMT

me too

错误应用程序名称: FrameAnalyzer.exe，版本: 19.1.5.10919，时间戳: 0x5c8a5566
错误模块名称: ucrtbase.dll，版本: 10.0.17134.677，时间戳: 0x9f346d3f
异常代码: 0xc0000409
错误偏移量: 0x000000000006ca78
错误进程 ID: 0x2780
错误应用程序启动时间: 0x01d566e850851e94
错误应用程序路径: C:\Program Files\IntelSWTools\GPA\FrameAnalyzer.exe
错误模块路径: C:\Windows\System32\ucrtbase.dll
报告 ID: 0f5087a1-cfcc-4ce1-a5f5-0193620aa014
错误程序包全名:
错误程序包相对应用程序 ID:

Operating System:
    Name: Windows 10 (build 17134)
    Locale: zh-CN
    Secure Boot/Trusted Boot is disabled

CPU Information:
Architecture: x64
Cores count: 8

System BIOS:
Version: Hewlett-Packard L01 v02.57
Date: 12/11/2014

Video BIOS:
Version: Version 82.07.55.00.2E
Date: 08/27/14

GPU #1 Information:
    Name: NVIDIA GeForce GTX 750
    Vendor id: 0x10DE
    Product id: 0x1381
    Stepping: 162
    Driver Version: 26.21.14.3615
    Driver Date: 8-24-2019

GPU #2 Information:
    Name: Intel(R) HD Graphics 4600
    Vendor id: 0x8086
    Product id: 0x412
    Stepping: 6
    Driver Version: 20.19.15.4835
    Driver Date: 10-16-2017

Machine:
    Name: ND--20190826LDX
    Memory: 16290 MB
    Screen: 1920x1200, 32 bit

Graphics Performance Analyzers:
Version: 19.1.338599
Installation folder: C:\Program Files\IntelSWTools\GPA\

Operating System: Name:

hu__ming — Mon, 09 Sep 2019 08:30:03 GMT

Operating System:
    Name: Windows 10 (build 17134)
    Locale: zh-CN
    Secure Boot/Trusted Boot is disabled

CPU Information:
Architecture: x64
Cores count: 8

System BIOS:
Version: Hewlett-Packard L01 v02.57
Date: 12/11/2014

Video BIOS:
Version: Version 82.07.55.00.2E
Date: 08/27/14

GPU #1 Information:
    Name: NVIDIA GeForce GTX 750
    Vendor id: 0x10DE
    Product id: 0x1381
    Stepping: 162
    Driver Version: 26.21.14.3615
    Driver Date: 8-24-2019

GPU #2 Information:
    Name: Intel(R) HD Graphics 4600
    Vendor id: 0x8086
    Product id: 0x412
    Stepping: 6
    Driver Version: 20.19.15.4835
    Driver Date: 10-16-2017

Machine:
    Name: ND--20190826LDX
    Memory: 16290 MB
    Screen: 1920x1200, 32 bit

Graphics Performance Analyzers:
Version: 19.1.338599
Installation folder: C:\Program Files\IntelSWTools\GPA\

Operating System: Name:

hu__ming — Mon, 09 Sep 2019 08:30:38 GMT

Operating System:
    Name: Windows 10 (build 17134)
    Locale: zh-CN
    Secure Boot/Trusted Boot is disabled

CPU Information:
Architecture: x64
Cores count: 8

System BIOS:
Version: Hewlett-Packard L01 v02.57
Date: 12/11/2014

Video BIOS:
Version: Version 82.07.55.00.2E
Date: 08/27/14

GPU #1 Information:
    Name: NVIDIA GeForce GTX 750
    Vendor id: 0x10DE
    Product id: 0x1381
    Stepping: 162
    Driver Version: 26.21.14.3615
    Driver Date: 8-24-2019

GPU #2 Information:
    Name: Intel(R) HD Graphics 4600
    Vendor id: 0x8086
    Product id: 0x412
    Stepping: 6
    Driver Version: 20.19.15.4835
    Driver Date: 10-16-2017

Machine:
    Name: ND--20190826LDX
    Memory: 16290 MB
    Screen: 1920x1200, 32 bit

Graphics Performance Analyzers:
Version: 19.1.338599
Installation folder: C:\Program Files\IntelSWTools\GPA\

Operating System: Name:

hu__ming — Mon, 09 Sep 2019 08:33:45 GMT

Operating System:
    Name: Windows 10 (build 17134)
    Locale: zh-CN
    Secure Boot/Trusted Boot is disabled

CPU Information:
Architecture: x64
Cores count: 8

System BIOS:
Version: Hewlett-Packard L01 v02.57
Date: 12/11/2014

Video BIOS:
Version: Version 82.07.55.00.2E
Date: 08/27/14

GPU #1 Information:
    Name: NVIDIA GeForce GTX 750
    Vendor id: 0x10DE
    Product id: 0x1381
    Stepping: 162
    Driver Version: 26.21.14.3615
    Driver Date: 8-24-2019

GPU #2 Information:
    Name: Intel(R) HD Graphics 4600
    Vendor id: 0x8086
    Product id: 0x412
    Stepping: 6
    Driver Version: 20.19.15.4835
    Driver Date: 10-16-2017

Machine:
    Name: ND--20190826LDX
    Memory: 16290 MB
    Screen: 1920x1200, 32 bit

Graphics Performance Analyzers:
Version: 19.1.338599
Installation folder: C:\Program Files\IntelSWTools\GPA\