topic Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?. in Intel® Graphics Performance Analyzers (Intel® GPA)

OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

Flamenco — Sat, 26 Dec 2020 23:36:23 GMT

When trying to iniciate Topaz Studio 2 (photo edition program) in my old Acer Aspire 5930 with Mobile Intel 4 Series Express Chipset Family integrated graphics, it fails to run showing a message that OpenGL 2 or higher is needed.
Is there a way to update the driver or download compatible one with OpenGL 2 or higher ?
Thanks

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

AlHill — Sat, 26 Dec 2020 23:51:10 GMT

Are you running Windows 10? If so, you are using the microsoft generic driver, which lacks features and performance.

You need to move to new(er) hardware.

Doc (not an Intel employee or contractor)

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

Flamenco — Sun, 27 Dec 2020 11:47:06 GMT

Hi AlHill,

I am running win10 since I upgraded RAM memory to 4Gb and new SSD. In fact Photoshop CC2019 works friendly. I have installed the Intel driver utility and scanned system. Here is what it shows:

Intel64 Family 6 Model 23 Stepping 6
Architecturex64
# of Cores2
# of Threads2

Mobile Intel® 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)

Driver Details
ProviderIntel Corporation
Version8.15.10.2702
Date3/11/2013

Device Details
Adapter CompatibilityIntel Corporation
AvailabilityOffline
StatusThis device is working properly.
LocationPCI bus 0, device 2, function 1
Device IdPCI\VEN_8086&DEV_2A43&SUBSYS_013F1025&REV_07\3&11583659&0&11

Device Details
Adapter CompatibilityIntel Corporation
Video ProcessorMobile Intel® 4 Series Express Chipset Family
Resolution1280 x 800
Bits Per Pixel32
Number of Colors4294967296
Refresh Rate - Current59 Hz
Refresh Rate - Maximum59 Hz
Refresh Rate - Minimum59 Hz
Adapter DAC TypeInternal
Adapter RAM1.78 GB
AvailabilityRunning at full power
StatusThis device is working properly.
LocationPCI bus 0, device 2, function 0
Device IdPCI\VEN_8086&DEV_2A42&SUBSYS_013F1025&REV_07\3&11583659&0&10

Since I guess graphic`s driver is up to date, it should support OpenGL 2 or higher?

If so, maybe the problem is the installation of Topaz Studio. Should try to uninstall and turn to install.

best regards,

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

AlHill — Sun, 27 Dec 2020 11:51:31 GMT

Again, the Microsoft supplied driver LACKS features and performance.

Doc (not an Intel employee or contractor)

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

Flamenco — Sun, 27 Dec 2020 12:00:18 GMT

Ok, I thought Intel utility should detect improper driver and suggest for proper one.

Then I should replace it with the Intel original one.

How can I find the proper driver?

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

AlHill — Sun, 27 Dec 2020 17:16:01 GMT

There is no Intel driver for your chipset for windows 10.

If you are a laptop, you need to get a new(er) laptop that is supported by windows 10.

If you are a desktop, you might, repeat might, be able to find an old nvidia card that is still supported, perhaps a gtx 750 or 1050.

The reality of the situation is that your hardware is too old. You need a new(er) system.

Doc (not an Intel employee or contractor)

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

Flamenco — Sun, 27 Dec 2020 17:37:23 GMT

Certainly I had already made up my mind that eventually I have to change my laptop.
However I was only trying to find out if OpenGL 2 was supported by my old chipset/driver in any way.
Best regards,

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

AlHill — Sun, 27 Dec 2020 17:55:57 GMT

OpenGL 2.0 is supported by the old driver for the old OS - Windows 8 and earlier. However, Windows 10 does not support it. That is why Microsoft has their generic driver.

And, using IDSA is not going to help you in this quest to find a non-existent Intel driver for your chipset.

Your chipset is more than 12 years old (2008). It is not supported on Windows 10, nor Windows 8.1. It has long been discontinued and unsupported.

Also, your entire platform is not supported on Windows 10. Running Windows 10 in 4GB, while it may run, is not an ideal situation.

You need to abandon this platform, sooner rather than later.

Doc (not an Intel employee or contractor)

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

Flamenco — Sun, 27 Dec 2020 18:26:11 GMT

Hi AlHill,
Perfectly clear.
Changing laptop. This is the way.

Thanks a lot for your helpful responses

Re: OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

Pamela_H_Intel — Wed, 20 Jan 2021 19:49:43 GMT

Are you looking for the Intel Driver Forum - https://community.intel.com/t5/Graphics/bd-p/graphics ?

Or do you have a GPA question? This is the Intel(r) GPA Forum.