https://community.intel.com/t5/Intel-Graphics-Performance/GPA-4-2-Crash-occurred-frame-analyzer/m-p/819052#M325 Hello,<BR /><BR />Sorry that you are running into problems using Intel GPA Frame Analyzer.<BR /><BR />First of all, please provide us some information about your configuration -- right-click the Intel GPA Monitor icon in the notification tray and select "About...", then copy that information here.<BR /><BR />Also, please tell me what you were doing when you saw this message, and include a screenshot of the message. For example, do you see the message when starting the tool, or when loading a frame capture file, or were you doing something else when the error appeared (such as running an experiment)?<BR /><BR />But without seeing anything, I'm guessing that you're running on a 32-bit OS, and the error may be because you're running out of memory. For many large capture files, we recommend using Intel GPA Frame Analyzer on a system running a 64-bit OS with at least 4GB of memory. You can also run Intel GPA Frame Analyzer in a client/server configuration -- your server (or target machine) is the graphics system you want to analyze, and the client (or analysis machine) is where you would run Intel GPA Frame Analyzer. There's a more detailed description of this in the Intel GPA Help File, in the section titled "Loading a Frame Capture File" (look for the sub-heading "Loading a Frame Capture File in Network Mode").<BR /><BR />Hopefully this helps... please provide the information I asked for, so I can figure out what I can do to quickly resolve this issue.<BR /><BR />Thanks again for using Intel GPA!<BR /><BR />Regards,<BR /><BR />Neal<BR /> Tue, 04 Oct 2011 19:19:47 GMT Neal_Pierman 2011-10-04T19:19:47Z https://community.intel.com/t5/Intel-Graphics-Performance/GPA-4-2-Crash-occurred-frame-analyzer/m-p/819051#M324 Hello,<DIV></DIV><DIV>I can't launch GPA frame analyzer(ver. 4.2). It is closed with the message box saying "An unexpected error occurred". I did uninstall the application and re-installed but It still remained unfixed. there were no problem with prior versions and even with this version for a while. What's the problem?</DIV><DIV></DIV><DIV></DIV> Tue, 04 Oct 2011 09:22:50 GMT https://community.intel.com/t5/Intel-Graphics-Performance/GPA-4-2-Crash-occurred-frame-analyzer/m-p/819051#M324 mymei 2011-10-04T09:22:50Z https://community.intel.com/t5/Intel-Graphics-Performance/GPA-4-2-Crash-occurred-frame-analyzer/m-p/819052#M325 Hello,<BR /><BR />Sorry that you are running into problems using Intel GPA Frame Analyzer.<BR /><BR />First of all, please provide us some information about your configuration -- right-click the Intel GPA Monitor icon in the notification tray and select "About...", then copy that information here.<BR /><BR />Also, please tell me what you were doing when you saw this message, and include a screenshot of the message. For example, do you see the message when starting the tool, or when loading a frame capture file, or were you doing something else when the error appeared (such as running an experiment)?<BR /><BR />But without seeing anything, I'm guessing that you're running on a 32-bit OS, and the error may be because you're running out of memory. For many large capture files, we recommend using Intel GPA Frame Analyzer on a system running a 64-bit OS with at least 4GB of memory. You can also run Intel GPA Frame Analyzer in a client/server configuration -- your server (or target machine) is the graphics system you want to analyze, and the client (or analysis machine) is where you would run Intel GPA Frame Analyzer. There's a more detailed description of this in the Intel GPA Help File, in the section titled "Loading a Frame Capture File" (look for the sub-heading "Loading a Frame Capture File in Network Mode").<BR /><BR />Hopefully this helps... please provide the information I asked for, so I can figure out what I can do to quickly resolve this issue.<BR /><BR />Thanks again for using Intel GPA!<BR /><BR />Regards,<BR /><BR />Neal<BR /> Tue, 04 Oct 2011 19:19:47 GMT https://community.intel.com/t5/Intel-Graphics-Performance/GPA-4-2-Crash-occurred-frame-analyzer/m-p/819052#M325 Neal_Pierman 2011-10-04T19:19:47Z