topic Neal, thanks for the response in Intel® Graphics Performance Analyzers (Intel® GPA)

Error launching Intel GPA Frame Analyzer

Newdok — Tue, 05 Feb 2013 18:34:47 GMT

I'm not 100% sure this is the correct place to post a bug report, but the crash tool said to submit the bug report at http://www.intel.com/software/gpa and there was no obvious bug reporting link there, so I'm posting it here.

I wanted to try and use the GPA tools to try and improve the perfromance of an indie game I'm working on with my levovo laptop, but when I go to launch the Intel GPA Frame Analyzer tool, it crashes while opening the tool.

I've attached the crash report file. (I had to rename it .txt because the forum software disliked the .xml extension)

Hello,

Neal_Pierman — Wed, 06 Feb 2013 23:05:13 GMT

Hello,

Sorry that you're running into this problem.

Does Intel GPA Frame Analyzer crash before you have a chance to even specify the frame capture file, or does it crash while loading a specific frame capture file?

Also, do you have another system available for testing? This is an older graphics system, and I've seen some issues with Intel GPA on this particular platform.

Regards,

Neal

Hi,

Neal_Pierman — Wed, 06 Feb 2013 23:33:17 GMT

Hi,

I did some checking and like I suspected this is one of the problems that occurs only on some older Intel Processor Graphics systems (such as yours). The good news is that version 2012 R4 should work ok, and I can get you a version of the older release to try if you want. So please let me know if this older version is ok for you to use until a new version of the product is released that fixes this issue.

Regards,

Neal

Neal, thanks for the response

Newdok — Thu, 07 Feb 2013 05:25:26 GMT

Neal, thanks for the response,

It happens immediately when I launch the program before I have a chance to do anything. I currently don't have another system to open the files on as my main development machine is going in for warranty service. And I would very much be interested in getting a copy of that older working build if its not too much trouble.

Thanks!

Hello,

Neal_Pierman — Thu, 07 Feb 2013 20:41:27 GMT

Hello,

I'll be sending you a private message with a link to the older version of Intel GPA.

Regards,

Neal

Hello,

Neal_Pierman — Thu, 07 Feb 2013 21:41:18 GMT

Hello,

Glad to hear that the older version of Intel GPA works for you!

Regards,

Neal

Hello,

Neal_Pierman — Fri, 19 Apr 2013 15:25:51 GMT

Hello,

Just checking -- does Intel GPA 2013 R1 work for you?

Regards,

Neal