topic Re: isdct linux tool does not show anything for intel DC P4600 in Intel® Optane™ Solid State Drives

isdct linux tool does not show anything for intel DC P4600

GLi29 — Wed, 16 Jan 2019 22:04:13 GMT

probe204:/data/misc # isdct show -intelssd
 
 
 
No results
 
 
 
probe204:/data/misc # cat isdct.log
 
13:29:49:328953 [debug] tdk_interface_dll.cpp(289) SendXMLMessage: Entering
 
13:29:49:330065 [debug] TDKInterface.cpp(345) scan: Entering
 
13:29:49:330073 [debug] DeviceFinder_SG.cpp(79) scan: Entering
 
13:29:49:330077 [debug] DeviceFinder_SG.cpp(131) scanPhysicalDevices: Entering
 
13:29:49:333467 [debug] DeviceFinder_SG.cpp scanPhysicalDevices: Exiting
 
13:29:49:333481 [debug] DeviceFinder_SG.cpp scan: Exiting
 
13:29:49:333487 [debug] DeviceFinder_NVME.cpp(81) scan: Entering
 
13:29:49:333493 [debug] DeviceFinder_NVME.cpp(102) scanPhysicalDevices: Entering
 
13:29:49:336707 [debug] DeviceFinder_NVME.cpp(107) scanPhysicalDevices: No devices found starting with 'nvme'
 
13:29:49:336723 [debug] DeviceFinder_NVME.cpp scanPhysicalDevices: Exiting
 
13:29:49:336727 [debug] DeviceFinder_NVME.cpp scan: Exiting
 
13:29:49:336734 [debug] TDKInterface.cpp scan: Exiting
 
13:29:49:336879 [debug] tdk_interface_dll.cpp SendXMLMessage: Exiting
 
13:29:49:336884 [debug] tdk_interface_dll.cpp(333) ReceiveXMLMessage: Entering
 
13:29:49:336903 [debug] tdk_interface_dll.cpp ReceiveXMLMessage: Exiting
 
13:29:49:336934 [debug] tdk_interface_dll.cpp(333) ReceiveXMLMessage: Entering
 
13:29:49:336951 [debug] tdk_interface_dll.cpp ReceiveXMLMessage: Exiting
 
probe204:/data/misc # ls /dev/nv
 
nvme0n1 nvme1n1 nvme2n1 nvram   
 
probe204:/data/misc # lspci -v | grep -i p4600
 
86:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])
 
87:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])
 
da:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])
 
probe204:/data/misc # lspci -vvv -s 86:00.0
 
86:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])
 
	Subsystem: Intel Corporation Device 4714
 
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx+
 
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 
	Latency: 0, Cache Line Size: 32 bytes
 
	Interrupt: pin A routed to IRQ 283
 
	NUMA node: 1
 
	Region 0: Memory at d3900000 (64-bit, non-prefetchable) [size=16K]
 
	Expansion ROM at d3910000 [disabled] [size=64K]
 
	Capabilities: [40] Power Management version 3
 
		Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
 
		Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
 
	Capabilities: [50] MSI-X: Enable+ Count=129 Masked-
 
		Vector table: BAR=0 offset=00002000
 
		PBA: BAR=0 offset=00003000
 
	Capabilities: [60] Express (v2) Endpoint, MSI 00
 
		DevCap:	MaxPayload 512 bytes, PhantFunc 0, Latency L0s <64ns, L1 <64us
 
			ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
 
		DevCtl:	CorrErr- NonFatalErr+ FatalErr+ UnsupReq-
 
			RlxdOrd+ ExtTag+ PhantFunc- AuxPwr- NoSnoop+ FLReset-
 
			MaxPayload 256 bytes, MaxReadReq 512 bytes
 
		DevSta:	CorrErr+ NonFatalErr- FatalErr- UnsupReq+ AuxPwr- TransPend-
 
		LnkCap:	Port #0, Speed 8GT/s, Width x4, ASPM L0s, Exit Latency L0s <64ns
 
			ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
 
		LnkCtl:	ASPM Disabled; RCB 64 bytes Disabled- CommClk-
 
			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
 
		LnkSta:	Speed 8GT/s (ok), Width x4 (ok)
 
			TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
 
		DevCap2: Completion Timeout: Range BCD, TimeoutDis+, LTR+, OBFF Not Supported
 
			 AtomicOpsCap: 32bit- 64bit- 128bitCAS-
 
		DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
 
			 AtomicOpsCtl: ReqEn-
 
		LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
 
			 Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
 
			 Compliance De-emphasis: -6dB
 
		LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete+, EqualizationPhase1+
 
			 EqualizationPhase2+, EqualizationPhase3+, LinkEqualizationRequest-
 
	Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
 
		Address: 0000000000000000 Data: 0000
 
	Kernel driver in use: nvme
 
probe204:/data/misc # uname -a
Linux probe204 4.14.33 #1 SMP PREEMPT Fri Jan 11 06:16:19 GMT 2019 x86_64 unknown

Re: isdct linux tool does not show anything for intel DC P4600

JosafathB_Intel — Thu, 17 Jan 2019 05:18:03 GMT

Hello GLi29, Thank you for contacting Intel® Memory & Storage Support. As we understand, you need assistance with your Intel® SSD DC P4600 Series. If we infer correctly we will appreciate if you can review the following information: • The SSU logs. 1- Go to https://downloadcenter.intel.com/download/26735/ and download the software. 2- When finished downloading it, open it. 3- Attach the file obtained to your reply. • Information about your Linux distribution and version. • Your product markings (part number and serial number). • Any additional information that you think may be helpful to try to reproduce your issue in our lab. We will be looking forward to your reply including this information. Best regards, Josh B. Intel Customer Support Technician Under Contract to Intel Corporation

Re: isdct linux tool does not show anything for intel DC P4600

JosafathB_Intel — Wed, 23 Jan 2019 09:59:11 GMT

Hello GLi29, Thank you for contacting Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation

Re: isdct linux tool does not show anything for intel DC P4600

GLi29 — Wed, 23 Jan 2019 17:19:56 GMT

Thanks for reminding me. Because P4600 is close to the end of life, we do not know if we will use P4600 for the next release. All work related to P4600 is parked. Thanks, Guofeng

Re: isdct linux tool does not show anything for intel DC P4600

JosafathB_Intel — Thu, 24 Jan 2019 03:35:11 GMT

Hello GLi29, Thank you for your reply. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation

Re: isdct linux tool does not show anything for intel DC P4600

GLi29 — Thu, 24 Jan 2019 17:17:48 GMT

You can close it for now. If I need further assistance, I will create a new one. Thanks, Guofeng

Re: isdct linux tool does not show anything for intel DC P4600

JosafathB_Intel — Fri, 25 Jan 2019 03:56:27 GMT

Hello GLi29, Thank you for your reply. As per your consent, this case is now close if you need further assistance please do not hesitate to contact us again. Best regards, Josh B. Intel Customer Support Technician Under Contract to Intel Corporation