i have no problem won't let me delete

IMayc — Sun, 17 Mar 2019 23:34:24 GMT

wont delete

Re: i have no problem won't let me delete

Santiago_A_Intel — Tue, 19 Mar 2019 06:16:18 GMT

Hello IMayc,

Thank you for contacting Intel® SSD support group.

As we understand, you need assistance with your Intel® Optane™ SSD 900P Series.

In order to diagnose properly the hardware, please provide us with the following information:

• SSU logs.

2- Download the software.

3- When finished downloading it, open it

4- Please attach the SSU Log file obtained to your reply.

• A screenshot of the “Disk Management” of windows showing all your HDDs and partitions.

For further information on systems requirements, please follow this link: https://www.intel.com/content/www/us/en/support/articles/000025741.html

There is a list of FAQ’s for your ® Optane™ SSD 900P Series, please find it here: https://www.intel.com/content/www/us/en/support/articles/000025766.html

We will be looking forward to your reply including this information.

Best regards,

Santiago A.

Intel Customer Support Technician

Under Contract to Intel Corporation

Santiago_A_Intel — Tue, 26 Mar 2019 00:58:28 GMT

Hi IMayc,

Greetings from Intel® SSD Support.

This is a friendly reminder your case remains open, awaiting for your reply.

Please let us know if you might need further assistance.

Have a nice day.

Best regards,

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation