topic Re:Unable to update the firmware of my Intel SSD 545s via software. in Intel® Optane™ Solid State Drives

Unable to update the firmware of my Intel SSD 545s via software.

Nyccow — Fri, 24 Dec 2021 00:19:33 GMT

Hello, this is my first post, I recently installed the software to update the drivers of intel products, I have an update to do, it redirects me to the site and after analysis: It tells me please launch "Intel® Memory and Storage tool" Imposiible to update my firmware for my SSD. How to do it?

Re:Unable to update the firmware of my Intel SSD 545s via software.

BrusC_Intel — Thu, 16 Dec 2021 16:30:02 GMT

Hello, Nyccow.

Thank you for posting on the Intel Community Support Forums.

We received your case regarding the firmware of your Intel SSD 545s, I will be happy to assist.

The firmware update must be applied using the tool mentioned by the driver and support assistant.

You can download the Intel Memory and Storage Tool (IMAS) from the following link:

- https://www.intel.com/content/www/us/en/download/19543/intel-memory-and-storage-tool-gui.html?

You can find an article with the exact steps here:

- https://www.intel.com/content/www/us/en/support/articles/000056611/memory-and-storage/client-ssds.html

- In short: After you install and launch the application, click on the SSD, click "Select a feature", click on "Firmware update", and then click the button to perform the update.

If there is anything else, please let us know, I will follow up on Monday, December 20th.

Best regards,

Bruce C.

Intel Customer Support Technician

Re:Unable to update the firmware of my Intel SSD 545s via software.

BrusC_Intel — Mon, 20 Dec 2021 23:27:51 GMT

Hello, Nyccow.

I wanted to follow up on your thread to check if you had any problems with the Intel MAS updating your SSD firmware.

I will follow up again on December 23rd before closing the thread, so please let me know if additional time is required and I can be of assistance.

Best regards,

Bruce C.

Intel Customer Support Technician

Re:Unable to update the firmware of my Intel SSD 545s via software.

BrusC_Intel — Fri, 24 Dec 2021 00:10:56 GMT

Hello, Nyccow.

Good day,

This post is to let you know that we are closing this community thread,

I previously shared some details about the Intel Memory and Storage Tool, and also how to perform the SSD firmware update.

If you require any type pf assistance from Intel in the future, please open a new thread, or contact us via any of the available support methods:

https://www.intel.com/content/www/us/en/support/contact-intel.html

Best regards,

Bruce C.

Intel Customer Support Technician