https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1547079#M2982 <P>Hello wuchuwei,</P><P><BR /></P><P>Kindly refer to below 2 links on the SSD firmware update.</P><P><BR /></P><P><A href="https://www.intel.com/content/www/us/en/support/articles/000056193/memory-and-storage.html" rel="noopener noreferrer" target="_blank">How to Update the Firmware Using the Intel® SSD Firmware Update Tool</A></P><P>&nbsp;</P><P><A href="https://www.intel.com/content/www/us/en/download/17903/intel-ssd-firmware-update-tool.html" rel="noopener noreferrer" target="_blank">Intel® SSD Firmware Update Tool</A></P><P>&nbsp;</P><P>Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.</P><P>&nbsp;</P><P>Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!</P><P><BR /></P><P>Else if none, we will proceed for the case closure.</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>Regards,</P><P>Hayat</P><P>Intel® Customer Support</P><BR /> Fri, 24 Nov 2023 07:39:32 GMT IntelSupport 2023-11-24T07:39:32Z https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1544011#M2978 <P>有一批Intel SSD硬盘需要升级固件，我想知道在属于intel家族的硬盘要在哪里获取最新固件？</P><P>我的硬盘都已经安装在dell的服务器perc阵列卡中。这些阵列卡都可以通过博通的megacli 工具管理阵列卡。megacli&nbsp;-PdFwDownload 可以用来升级硬盘的固件。我相获取适配megacli工具的intel硬盘固件。</P> Wed, 15 Nov 2023 02:44:41 GMT https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1544011#M2978 wuchuwei 2023-11-15T02:44:41Z https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1545231#M2980 <P>."请注意，我只能用英语支持你。我使用网络翻译工具翻译了这个回复，因此，可能有一些不准确的翻译。</P><P><BR /></P><P>我知道您有一批英特尔固态盘硬盘需要升级固件。</P><P><BR /></P><P>如果您可以指定英特尔固态硬盘的型号和名称，那将是一个很大的帮助。</P><P><BR /></P><P>您能否确认您是直接从英特尔购买的硬盘？</P><P><BR /></P><P>如果您有其他问题，请告诉我们。</P><P><BR /></P><P>谢谢</P><P><BR /></P><P>问候</P><P>Hayat</P><P>英特尔客户支持</P><P><BR /></P><P><STRONG>*."Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation."*</STRONG></P><BR /> Sat, 18 Nov 2023 12:13:41 GMT https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1545231#M2980 IntelSupport 2023-11-18T12:13:41Z https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1545906#M2981 <P>Hello wuchuwei,</P><P>&nbsp;</P><P>Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.</P><P>&nbsp;</P><P>Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>Regards,</P><P>Hayat</P><P>Intel® Customer Support</P><BR /> Tue, 21 Nov 2023 06:21:38 GMT https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1545906#M2981 IntelSupport 2023-11-21T06:21:38Z https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1547079#M2982 <P>Hello wuchuwei,</P><P><BR /></P><P>Kindly refer to below 2 links on the SSD firmware update.</P><P><BR /></P><P><A href="https://www.intel.com/content/www/us/en/support/articles/000056193/memory-and-storage.html" rel="noopener noreferrer" target="_blank">How to Update the Firmware Using the Intel® SSD Firmware Update Tool</A></P><P>&nbsp;</P><P><A href="https://www.intel.com/content/www/us/en/download/17903/intel-ssd-firmware-update-tool.html" rel="noopener noreferrer" target="_blank">Intel® SSD Firmware Update Tool</A></P><P>&nbsp;</P><P>Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.</P><P>&nbsp;</P><P>Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!</P><P><BR /></P><P>Else if none, we will proceed for the case closure.</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>Regards,</P><P>Hayat</P><P>Intel® Customer Support</P><BR /> Fri, 24 Nov 2023 07:39:32 GMT https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1547079#M2982 IntelSupport 2023-11-24T07:39:32Z https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1547357#M2983 <P>Hi wuchuwei,</P><P><BR /></P><P>Since there are no response from your end, we will proceed to close the case.</P><P><BR /></P><P>Kindly open new thread if you have further questions.</P><P><BR /></P><P>Once the thread is closed, it will no longer be monitored by Intel.</P><P><BR /></P><P>Thank you.</P><P><BR /></P><P>Regards,</P><P>Hayat</P><P>Intel Customer Support</P><BR /> Sat, 25 Nov 2023 08:11:25 GMT https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/%E6%9C%89%E4%B8%80%E6%89%B9Intel-SSD%E7%A1%AC%E7%9B%98%E9%9C%80%E8%A6%81%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6-%E6%88%91%E6%83%B3%E7%9F%A5%E9%81%93%E5%9C%A8%E5%B1%9E%E4%BA%8Eintel%E5%AE%B6%E6%97%8F%E7%9A%84%E7%A1%AC%E7%9B%98%E8%A6%81%E5%9C%A8%E5%93%AA%E9%87%8C%E8%8E%B7%E5%8F%96%E6%9C%80%E6%96%B0%E5%9B%BA%E4%BB%B6/m-p/1547357#M2983 IntelSupport 2023-11-25T08:11:25Z