topic Re:Intel optane ssd not setecting in Intel® Optane™ Solid State Drives

Intel optane ssd not setecting

Saidul342 — Wed, 20 Mar 2024 22:34:33 GMT

So, I have a Intel® Optane™ Memory H10 with Solid State Storage (Intel® Optane™ Memory 16GB + Intel® QLC 3D NAND SSD 256GB, M.2 80mm PCIe 3.0)

I tried using it in my Asus ROG GL552VW Laptop and also in my PC with Gigabyte B450M Motherboard

But this is SSD is not showing in either of them.
When i try connecting it with an encloser it shows and works fine. nut whenever i try to directly connect is to my pc or laptop it does not show up. Not even in BIOS, Windows or Disk Management,

Can anyone help me out please?

Re: Intel optane ssd not setecting

LeonWaksman — Thu, 21 Mar 2024 20:28:51 GMT

What is the CPU generation are you have installed? Are you aware that the Optane H10 is not compatible with 13th and 14th generation processors?

Leon

Re:Intel optane ssd not setecting

Dineshbabu — Sat, 23 Mar 2024 10:15:17 GMT

Hi Saidul342,

Thank you for posting on Intel Community.

Please note due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help.

You may also find the Discontinued Products website ( https://www.intel.com/content/www/us/en/support/discontinued-products.html ) helpful to address your request.

Thank you for understanding.

Regards,

Dinesh