https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/intel-ssd/m-p/1729686#M3377 <P>Merhabalar.</P><P>Model: SSDPEKNW512G8H&nbsp; SN: BTNH106105TB512A&nbsp;</P><P>Ben Bir adet Cihaz Aldığımda Cihazı 5 Ay Kullanmadan Kasılmalar Ve Donmalar Meydana Geldi Cihazı Garantiye Gönderemedim Cihazla İşim Olduğu İçin İçindeki SSD Yi Değiştirdikten Sonra Kendine Geldi Ürünü Garantiye Gönderemedim Çünkü İhtiyacım Vardı&nbsp;</P><P>Söktüğüm Ürünü de Çöpe Atmak İstemedim.</P><P>Ürün Bilgileri Yukarda Yer Almakta.</P><P>Sizden Ricam Bana Yardımcı Olursanız Sevinirim .&nbsp;</P><P>&nbsp;</P> Wed, 10 Dec 2025 15:20:15 GMT hamdullah 2025-12-10T15:20:15Z https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/intel-ssd/m-p/1729686#M3377 <P>Merhabalar.</P><P>Model: SSDPEKNW512G8H&nbsp; SN: BTNH106105TB512A&nbsp;</P><P>Ben Bir adet Cihaz Aldığımda Cihazı 5 Ay Kullanmadan Kasılmalar Ve Donmalar Meydana Geldi Cihazı Garantiye Gönderemedim Cihazla İşim Olduğu İçin İçindeki SSD Yi Değiştirdikten Sonra Kendine Geldi Ürünü Garantiye Gönderemedim Çünkü İhtiyacım Vardı&nbsp;</P><P>Söktüğüm Ürünü de Çöpe Atmak İstemedim.</P><P>Ürün Bilgileri Yukarda Yer Almakta.</P><P>Sizden Ricam Bana Yardımcı Olursanız Sevinirim .&nbsp;</P><P>&nbsp;</P> Wed, 10 Dec 2025 15:20:15 GMT https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/intel-ssd/m-p/1729686#M3377 hamdullah 2025-12-10T15:20:15Z https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/intel-ssd/m-p/1729746#M3378 <P>Hi hamdullah,</P><P><BR /></P><P>Thank you for contacting Intel.</P><P><BR /></P><P>Please be informed that I can only support you in English language. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.</P><P><BR /></P><P>Upon review, it appears that the SSD was supported under Solidigm. Please note that Intel’s NAND Solid State Drive business was acquired by SK Hynix in November of 2020 and is now Solidigm. Starting on October 1, 2022, all Technical and Warranty Support for NAND SSD products is provided directly by Solidigm™.</P><P><BR /></P><P>Product Support from Solidigm: Limited Warranty For Solidigm™ (Formerly Intel®) Solid State Client Drives:</P><P><A href="https://www.intel.com/content/www/us/en/support/articles/000097072/memory-and-storage.html" target="_blank">https://www.intel.com/content/www/us/en/support/articles/000097072/memory-and-storage.html</A></P><P><BR /></P><P>Please contact Solidigm Support directly:</P><P><A href="https://support.solidigm.com/en-US/serial-number/" target="_blank">https://support.solidigm.com/en-US/serial-number/</A></P><P><BR /></P><P>Since there is no further assistance we can provide for this, we will proceed with the case closure at our end.&nbsp;</P><P><BR /></P><P><BR /></P><P><BR /></P><P>Regards,</P><P>Fikri_Intel</P><BR /> Thu, 11 Dec 2025 02:51:49 GMT https://community.intel.com/t5/Intel-Optane-Solid-State-Drives/intel-ssd/m-p/1729746#M3378 Fikri_Intel 2025-12-11T02:51:49Z