topic oneAPI Base Toolkit Installation Failure (Rollback, Suspected Conflict with Company Security Softwar in Intel® oneAPI DPC++/C++ Compiler https://community.intel.com/t5/Intel-oneAPI-DPC-C-Compiler/oneAPI-Base-Toolkit-Installation-Failure-Rollback-Suspected/m-p/1707497#M4520 <P>Hello,</P><P>&nbsp;</P><P>I am experiencing an installation failure with the Intel oneAPI Base Toolkit.<SPAN class="">&nbsp;<SPAN>During installation, most components repeatedly show the message "rollback is finished with status Success," and the entire installation process ultimately fails with a rollback.</SPAN></SPAN></P><P>&nbsp;</P><P><STRONG>Steps already taken:</STRONG></P><P class="">Reinstalled Visual Studio</P><P class="">Ran installer as Administrator</P><P class="">Completely uninstalled previous Intel/oneAPI installations</P><P class="">Cleaned installation folders and user TEMP directories</P><P>&nbsp;</P><P class=""><STRONG>Environment details:</STRONG></P><P class="">Windows version:&nbsp;(Windows 10 <SPAN class="">version 21H2</SPAN>)</P><P class="">Visual Studio version:&nbsp;(Visual Studio 2022 professional 17.14.2)</P><P class="">oneAPI Base Toolkit version:&nbsp;(<SPAN class="">2024.2.1.101</SPAN> offline installer)</P><P class="">Installation path:&nbsp;(C:\Program Files (x86)\Intel\oneAPI)</P><P class="">Company security software is exist</P><P class="">Network environment:&nbsp;(corporate internal network)</P><P>&nbsp;</P><P class=""><STRONG>Observed issue:</STRONG></P><P class="">Installation continuously rolls back for most modules and cannot complete successfully</P><P class="">Installation was successful before company security software was installed; repeated failures started afterward</P><P class="">Attached install log of the rollback messages are included</P><P class="">&nbsp;</P><P class=""><STRONG>Attachments:</STRONG></P><P class="">Installation log files</P><P class="">&nbsp;</P><P class=""><SPAN>I strongly suspect that the issue is caused by the company’s security software, but clear evidence is needed to request an exception for it. Is it possible to determine this from the attached logs?</SPAN></P><P class="">&nbsp;</P><P class=""><SPAN>Please advise if additional information or logs are needed for diagnosing the issue.</SPAN><BR /><SPAN>Thank you for your assistance!</SPAN></P> Tue, 05 Aug 2025 08:13:45 GMT Hanseung 2025-08-05T08:13:45Z oneAPI Base Toolkit Installation Failure (Rollback, Suspected Conflict with Company Security Softwar https://community.intel.com/t5/Intel-oneAPI-DPC-C-Compiler/oneAPI-Base-Toolkit-Installation-Failure-Rollback-Suspected/m-p/1707497#M4520 <P>Hello,</P><P>&nbsp;</P><P>I am experiencing an installation failure with the Intel oneAPI Base Toolkit.<SPAN class="">&nbsp;<SPAN>During installation, most components repeatedly show the message "rollback is finished with status Success," and the entire installation process ultimately fails with a rollback.</SPAN></SPAN></P><P>&nbsp;</P><P><STRONG>Steps already taken:</STRONG></P><P class="">Reinstalled Visual Studio</P><P class="">Ran installer as Administrator</P><P class="">Completely uninstalled previous Intel/oneAPI installations</P><P class="">Cleaned installation folders and user TEMP directories</P><P>&nbsp;</P><P class=""><STRONG>Environment details:</STRONG></P><P class="">Windows version:&nbsp;(Windows 10 <SPAN class="">version 21H2</SPAN>)</P><P class="">Visual Studio version:&nbsp;(Visual Studio 2022 professional 17.14.2)</P><P class="">oneAPI Base Toolkit version:&nbsp;(<SPAN class="">2024.2.1.101</SPAN> offline installer)</P><P class="">Installation path:&nbsp;(C:\Program Files (x86)\Intel\oneAPI)</P><P class="">Company security software is exist</P><P class="">Network environment:&nbsp;(corporate internal network)</P><P>&nbsp;</P><P class=""><STRONG>Observed issue:</STRONG></P><P class="">Installation continuously rolls back for most modules and cannot complete successfully</P><P class="">Installation was successful before company security software was installed; repeated failures started afterward</P><P class="">Attached install log of the rollback messages are included</P><P class="">&nbsp;</P><P class=""><STRONG>Attachments:</STRONG></P><P class="">Installation log files</P><P class="">&nbsp;</P><P class=""><SPAN>I strongly suspect that the issue is caused by the company’s security software, but clear evidence is needed to request an exception for it. Is it possible to determine this from the attached logs?</SPAN></P><P class="">&nbsp;</P><P class=""><SPAN>Please advise if additional information or logs are needed for diagnosing the issue.</SPAN><BR /><SPAN>Thank you for your assistance!</SPAN></P> Tue, 05 Aug 2025 08:13:45 GMT https://community.intel.com/t5/Intel-oneAPI-DPC-C-Compiler/oneAPI-Base-Toolkit-Installation-Failure-Rollback-Suspected/m-p/1707497#M4520 Hanseung 2025-08-05T08:13:45Z Re: oneAPI Base Toolkit Installation Failure (Rollback, Suspected Conflict with Company Security Sof https://community.intel.com/t5/Intel-oneAPI-DPC-C-Compiler/oneAPI-Base-Toolkit-Installation-Failure-Rollback-Suspected/m-p/1707498#M4521 <P><SPAN>The word "Softwar" in the title is misspelled; it should be "Software."</SPAN></P> Tue, 05 Aug 2025 08:18:45 GMT https://community.intel.com/t5/Intel-oneAPI-DPC-C-Compiler/oneAPI-Base-Toolkit-Installation-Failure-Rollback-Suspected/m-p/1707498#M4521 Hanseung 2025-08-05T08:18:45Z