topic It does. The attached image in Intel® MPI Library

Intel MPI Runtime For Windows installer hang

Ben_Held — Thu, 09 Oct 2014 15:14:46 GMT

We are seeing a couple of computers (all running Win 7) that are hanging in installation. We ran in installer with the log argument and this is what it shows. We see this with a couple different versions (4.0 and 4.1). Any ideas? There aren't any windows waiting for input. Done with admin user - and tried using command prompt as Administrator - same issue.

...

Thursday, October 09, 2014 09:37:06 : Extracting: C:\temp\w_mpi-rt_p_4.0.3.010\ssleay32.dll
Thursday, October 09, 2014 09:37:06 : Extracting finished successfully
Thursday, October 09, 2014 09:37:06 : === Launch Setup.exe ===
Thursday, October 09, 2014 09:37:06 : Setup.exe : C:\temp\w_mpi-rt_p_4.0.3.010\setup.exe
Thursday, October 09, 2014 09:37:06 : Command line :
Thursday, October 09, 2014 09:37:06 : Working Dir : C:\temp\w_mpi-rt_p_4.0.3.010
Thursday, October 09, 2014 09:37:06 : C:\temp\w_mpi-rt_p_4.0.3.010\setup.exe was launched
Thursday, October 09, 2014 09:37:06 : Child window was NOT found
Thursday, October 09, 2014 09:37:07 : The following child window found: Intel(R) MPI Library Runtime Environment 4.0 Update 3 for Windows* OS - Welcome
Thursday, October 09, 2014 09:37:07 : Child window was found
Thursday, October 09, 2014 09:37:07 : Waiting end of child process...

Does this also occur with the

James_T_Intel — Thu, 09 Oct 2014 16:31:24 GMT

Does this also occur with the most recent version (5.0 Update 1)?

It does. The attached image

Ben_Held — Thu, 09 Oct 2014 16:42:17 GMT

It does. The attached image shows where it gets hung,

Actually, 5.0 Update 1 does

Ben_Held — Thu, 09 Oct 2014 16:53:35 GMT

Actually, 5.0 Update 1 does finish - just stuck on that screen for about 5 or so minutes.

Given this, I went back to 4.0 Update 3 and gave it more time. It did finally complete but I timed it and discovered is was stick on Configuring installer for almost exactly 4 minutes.

Note that the specific computer I am testing on is a brand new high end machine - very fast.