topic Re:Issues with MKL 2018 Installation in Intel® oneAPI Math Kernel Library

Issues with MKL 2018 Installation

WeibelScientific — Fri, 13 Oct 2023 07:18:02 GMT

One of our users needs to have both MKL 2018 and 2023 installed at the same time.

The installation of MKL 2023 went without any issues, but when attempting to install MKL 2018 the installation process dies immediately after unpacking.

In the event viewer the following error is listed.

Faulting application name: setup.exe_Intel® Software Setup Assistant, version: 3.3.0.756, time stamp: 0x5ae302ea
Faulting module name: vs_setup_config.micl, version: 0.0.0.0, time stamp: 0x5ae302eb
Exception code: 0xc0000005
Fault offset: 0x00009fc9
Faulting process id: 0x6960
Faulting application start time: 0x01d9fcfd74b267b1
Faulting application path: C:\Users\username\Desktop\MKL2018\setup.exe
Faulting module path: C:\Users\username\Desktop\MKL2018\plugins\vs_setup_config.micl
Report Id: d47649c6-a787-4fd1-9a0c-97c518721eaf
Faulting package full name:
Faulting package-relative application ID:

We have tried with several different downloads of the installation package, but with the same error.

Re:Issues with MKL 2018 Installation

shivani_intel — Tue, 17 Oct 2023 20:13:52 GMT

Hi Weibel, we understand your concern. Kindly refer to the below link and check the release notes: https://www.intel.com/content/www/us/en/developer/articles/release-notes/intel-math-kernel-library-release-notes-and-new-features.html#:~:text=system%2Dstudio.html.%22.-,2018,-Installation%20Guide%20System

For additional information about Intel® Math Kernel Library 2018 you can also look through this link: https://www.intel.com/content/www/us/en/developer/articles/guide/intel-math-kernel-library-intel-mkl-2018-getting-started.html

Please note that Intel® has decided that Intel® oneAPI Toolkits Versions: 2023.1.0 and earlier are not supported anymore. We urge users to upgrade to the latest version of Intel® developer tools. The unsupported versions do not include the latest functional and security updates. These versions are targeted to be removed after a period. For more information refer to the link: https://www.intel.com/content/www/us/en/developer/articles/release-notes/oneapi-supported-product-versions.htm, and scroll down to the Unsupported Product Versions.

Re:Issues with MKL 2018 Installation

shivani_intel — Mon, 23 Oct 2023 19:46:59 GMT

Hi, unfortunately we were unable to hear back from you.

If you have any further query, please post a new question as this thread will no longer be monitored by Intel®.