topic Re: Required old MKL version 2019 ~ 2023 in Intel® oneAPI Math Kernel Library

Required old MKL version 2019 ~ 2023

Jonathan_Chu — Fri, 31 Jan 2025 18:20:22 GMT

Howdy,

One of our company's developed software (software A) involved using the old versioned IntelMKL (ver. 2019 to ver. 2023). On the other hand, for unknown reason, this software A cannot work successfully on the machine with newer versioned IntelMKL (ver. 2024 and ver. 2025). Since we plan to install this software A on a new machine for performing some applications in the near future, we are looking for old versioned IntelMKL or oneAPI. Could anyone help us to find/download/purchase it?

Thank for your reading and look forward to hearing from you,

Jonathan Chu

Re: Required old MKL version 2019 ~ 2023

Shiquan_Su — Mon, 03 Feb 2025 16:42:29 GMT

Yes, the old versions of oneAPI product are available in Intel Registration Center with priority support, and you need to purchase oneAPI priority support to access those. I will have our colleague contact you via your registered email on this forum.

Re: Required old MKL version 2019 ~ 2023

Jonathan_Chu — Mon, 03 Feb 2025 18:49:21 GMT

Hi Shiquan,

Thank you for your quick reply. Yes, please ask your colleague to contact me. I will need to get a quote first before I discuss this issue with my manager.

Thank you for your help,

Jonathan Chu

Re: Required old MKL version 2019 ~ 2023

Shiquan_Su — Tue, 04 Feb 2025 16:49:36 GMT

Here are the links to learn more about our software product support:

Please start your oneAPI Priority Support service review and purchase by visiting our landing pages below:
https://www.intel.com/content/www/us/en/developer/tools/oneapi/commercial-base-hpc.html
https://www.intel.com/content/www/us/en/developer/tools/oneapi/commercial-base.html

Also, you can directly access our online store through the link below:
https://softwarestore.intel.com/SuiteSelection/oneAPI
https://softwarestore.intel.com/ItemSelector/oneAPI/Hpc%20ToolKit
https://softwarestore.intel.com/ItemSelector/oneAPI/Base%20ToolKit

or go through our Distributors & Resellers channels:
https://www.intel.com/content/www/us/en/developer/tools/resellers.html

Re: Required old MKL version 2019 ~ 2023

Shiquan_Su — Mon, 03 Feb 2025 21:46:07 GMT

Hi, Jonathan:

Our system indicates a Teledyne account exists.

Would you please visit us at:

Intel Registration Center

https://lemcenter.intel.com/

Can you access the product with the older version you need? Please let us know if you still have issues.

Also, you could get priority support through Teledyne account at: https://supporttickets.intel.com/s/

Shiquan

Re: Required old MKL version 2019 ~ 2023

Jonathan_Chu — Tue, 04 Feb 2025 13:41:21 GMT

Hi Shiquan,

Thank you for your abundant information.

I just browsed your online store through the link you provided:

https://softwarestore.intel.com/SuiteSelection/oneAPI
https://softwarestore.intel.com/ItemSelector/oneAPI/Hpc%20ToolKit
https://softwarestore.intel.com/ItemSelector/oneAPI/Base%20ToolKit

It looks like what we need.

I will forward this information to my manager and discuss this with him.

Here, I have one additional request: is it possible that you can provide me your email address or your colleague's email address?

I expect that my manager may have further questions regarding this issue. Therefore, we prefer to have a window that we can directly contact.

Thank you,

Jonathan Chu

Re: Required old MKL version 2019 ~ 2023

Shiquan_Su — Tue, 04 Feb 2025 16:18:27 GMT

Sure, I just emailed you and included my colleague in the business team. Can you reply to that email, so we know that you have a window that you can directly contact? Thanks,

Shiquan