topic Re: HElp!!! Intel Optane Problem (MSI) in Intel® Optane™ Memory

HElp!!! Intel Optane Problem (MSI)

DMari4 — Sat, 20 Jan 2018 08:55:30 GMT

HEllow Guys I just purchased my pc parts Last 2 days from now(the day that this post was created) All Supported with Intel Optane

PC Parts

CPU: i3 7100

Motherboard: MSI B250 Gaming M3 at latest BIOS which support OPTANE

I have HDD also

Here's my problem The MSI has this "OPTANE GENIE" which doesn't work cause when i enable it i can't boot my windows. Even i change manually the settings I still got the same problem as a result

Please help admins or anyone PLS

I will open this page always Waiting for answers

Same Problem with this guy a little bit

intel_corp

Re: HElp!!! Intel Optane Problem (MSI)

idata — Mon, 22 Jan 2018 19:00:29 GMT

Hello DennisMariquit,

We understand that you're experiencing problems to enable Intel® Optane™ memory in your system.

In order to better assist you, we would like to gather some more information. Please download and run the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600 Intel® System Support Utility and share the resulting report with us. Additionally, please attach the Intel® Optane™ logs located at C:\Users\[your_user_name]\Intel\Logs.

Best regards,

Eugenio F.

Re: HElp!!! Intel Optane Problem (MSI)

idata — Tue, 30 Jan 2018 22:42:38 GMT

Hello DennisMariquit,

We haven't heard from you in a few days. Were you able to install Intel® Optane™ memory in your system?

Best regards,

Eugenio