topic Re: Your system is not Intel Optane Memory Ready in Intel® Optane™ Memory

Your system is not Intel Optane Memory Ready

KKu2 — Sun, 06 Jan 2019 20:03:43 GMT

BIOS

CSM : Disable

SATA Mode : Intel RST ~~

RST Control PCle ~ : Manual

PCle Storage ~ : RST Controlled

Why Don't Optane Memory Active?

Re: Your system is not Intel Optane Memory Ready

KKu2 — Mon, 07 Jan 2019 10:42:06 GMT

I use MS Storage Spaces

if use this program you active format and delete -> optane memory ON..

Re: Your system is not Intel Optane Memory Ready

DiegoV_Intel — Tue, 08 Jan 2019 02:42:11 GMT

Hi KKu2,

Thank you for posting in the Intel® communities.

I’m not following you after your second post. Did you setup the Intel® Optane™ Memory?

On the other hand, I cannot see the module in the screenshots nor the SSU report. I can see several “Microsoft Storage Space” devices however there is no Intel® Optane™ Memory in the system.

Could you please clarify which drive you would like to accelerate, and which Intel® Optane™ Memory you have: 16GB or 32GB?

Have a nice day.

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

Re: Your system is not Intel Optane Memory Ready

DiegoV_Intel — Wed, 09 Jan 2019 08:57:56 GMT

Hi KKu2,

I would like to know if you have any updates about this and my response above.

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

Re: Your system is not Intel Optane Memory Ready

DiegoV_Intel — Sat, 12 Jan 2019 06:00:20 GMT

Hi KKu2,

If you have any updates, please feel free to share them here.

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

Re: Your system is not Intel Optane Memory Ready

KKu2 — Tue, 15 Jan 2019 01:56:15 GMT

I solve it. My Harddrive MS Storage Spaces Raid Status

So delete MS Storage Spaces Raid than solve this problem

Re: Your system is not Intel Optane Memory Ready

DiegoV_Intel — Tue, 15 Jan 2019 02:02:02 GMT

Hi KKu2,

Thank you for the confirmation.

It's great that you could solve the issue and setup the module.

If you ever have another issue or concern, please don't hesitate to open a new thread, we'll try to help you in any way possible.

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation