topic Intel Optane Memory Installation in Intel® Optane™ Memory

Intel Optane Memory Installation

EKoti — Fri, 06 Jul 2018 16:31:28 GMT

I am receiving an "Unsupported BIOS Mode" error when trying to enable Intel Optane Memory, what should I do?

Intel System Support Utility report is in the file below

idata — Fri, 06 Jul 2018 22:00:57 GMT

Hello ashygod,

Thank you for your interest in the Intel® Optane™ Memory.

I understand you are getting an "Unsupported BIOS Mode" error message while trying to install your memory module.

I checked the file that you attached and noticed the following:

Please make the corresponding BIOS mode change and try again.

In case you have any update or question don't hesitate to contact us.

Regards,

Andres V.

EKoti — Fri, 06 Jul 2018 22:04:34 GMT

Thanks a lot, I would try it

Appreciate your fast respond!

idata — Thu, 12 Jul 2018 14:25:18 GMT

Hello ashygod,

I was wondering if you have any updates.

In case you consider that you need further assistance don't hesitate to contact us.

Regards,

Andres V.