topic Re: Cannot enable optane in dell 7567 in Intel® Optane™ Memory

Cannot enable optane in dell 7567

JFeli4 — Wed, 05 Jul 2017 00:16:11 GMT

I can see the module as a ssd, but when i install the optane software, i cant run it and the memory does not work. please help!

Re: Cannot enable optane in dell 7567

AlHill — Wed, 05 Jul 2017 07:46:35 GMT

Review https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000024018.html Frequently Asked Questions for Intel® Optane™ Memory

Also, (and I know you have a dell), this document may help: https://www-ssl.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000024061.html Support and Installation of Intel® Optane™ Memory on Intel® NUC Kits

Doc

Re: Cannot enable optane in dell 7567

JFeli4 — Wed, 05 Jul 2017 11:35:14 GMT

I already try the FAQ's suggestions, and all my drivers are updated. So, I'm already with trouble =/

Re: Cannot enable optane in dell 7567

idata — Wed, 05 Jul 2017 17:14:31 GMT

Hello Jefersongfelipin,

We understand you would like to use Intel® Optane™ Memory Technology but the software does not work to enable it.

We'd like to inform you first that, the Intel® Optane™ Memory Technology, was first targeted to work in desktop computers. For laptops or mobile systems will be available at a later date. For more information, you can check https://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/optane-memory-faq.pdf this link.

We do know that, even if your laptop meets the requirements, the reason why it may not fully work is that the BIOS is not Intel® Optane™ ready and will require at least the Intel® RST version 15.5.0.1051 installed on it.

Manufacturers should provide this BIOS update, so it can fully work for this purpose.

Please let us know if you require further assistance.

Regards,

Nestor C

Re: Cannot enable optane in dell 7567

idata — Wed, 12 Jul 2017 14:59:44 GMT

Hello Jefersongfelipin,

We'd like to know if you read our previous post and if you need further assistance. We'll be waiting for your response.

Regards,

Nestor C

Re: Cannot enable optane in dell 7567

JFeli4 — Wed, 12 Jul 2017 15:04:27 GMT

I see! Ok, thank you very much for the reply! I will wait for the updates

Re: Cannot enable optane in dell 7567

idata — Wed, 12 Jul 2017 15:06:22 GMT

Hi Jefersongfelipin,

Thanks for the reply. Hopefully, it will be soon fully supported for laptops and mobile systems.

Regards,

Nestor C

Re: Cannot enable optane in dell 7567

Lbona1 — Wed, 22 Nov 2017 06:51:41 GMT

Hi, can Dell 7567 accept intel optane at this moment?

Re: Cannot enable optane in dell 7567

idata — Wed, 22 Nov 2017 18:50:05 GMT

Hello InnerLux,

Intel® Optane™ Memory Technology is still targeted to work in desktop computers. Laptops or mobile systems compatibility might be available at a later date. You can find more information https://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/optane-memory-faq.pdf here.

Just to confirm, we checked the last few http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=GKY48 BIOS updates for Dell* Inspiron 15 7567 and none of them show any Intel® Optane™ related changes. We recommend to contact the Original Equipment Manufacturer (OEM) to find if they plan to add compatibility.

NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

Best regards,

Eugenio F.

Re: Cannot enable optane in dell 7567

Lbona1 — Thu, 23 Nov 2017 03:13:27 GMT

Thank you Eugenio F. for the agility of your response. I am going to check with the OEM if there is a prediction of the product compatibility with intel optane.

Re: Cannot enable optane in dell 7567

idata — Thu, 23 Nov 2017 15:09:59 GMT

Hello InnerLux,

It's a pleasure to be of help.

Feel free to write again if anything else is required.

Best regards,

Eugenio

Re: Cannot enable optane in dell 7567

MAmar1 — Tue, 18 Dec 2018 01:13:48 GMT

Good afternoon,

I would like to know if there is already an update as to optane to work on the dell 7567 notebook.

Boa tarde,

Gostaria de saber se já existe alguma atualização quanto a optane funcionar no notebook dell 7567.