topic Re: Check optane memory in Intel® Optane™ Memory

Check optane memory

PEspo1 — Thu, 07 May 2020 23:33:52 GMT

Hi. There is any way to test o check the optane memory is not faulty? That is cos when I enable it, my Windows 10 goes to corrupt files and corrupt system files. That not happens when is disabled. Thanks.

Re: Check optane memory

AlHill — Thu, 07 May 2020 23:51:06 GMT

Did you create a large enough partition on the end of your HDD?

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Doc

Re: Check optane memory

PEspo1 — Fri, 08 May 2020 00:03:54 GMT

Thank for replying. I´m not create any partition. The state of the HDD is same that came from the manufacturer. Acer in my case. Cannot run any program, cos the windows is corrupted. But, before reinstall, y have do the recovery option using an USB copy of Windows, and I have noted the situation that I describe, Every time when enable optane in BIOS, the check disk found errors in file system. But when disable the optane, not found any error. At the first, I believed that the problem is a faulty hard disk, but now I suspect is the optane memory. Thanks.

Re: Check optane memory

AlHill — Fri, 08 May 2020 00:13:44 GMT

It sounds to me like you have not properly prepared for Optane. To start, create a 16GB partition at the end of your HDD.

You may want to review this video:

https://www.intel.com/content/www/us/en/support/articles/000023853/memory-and-storage/intel-optane-memory.html

Doc

Re: Check optane memory

PEspo1 — Fri, 08 May 2020 00:48:58 GMT

My laptop worked fine long time until windows goes corrupt. So, I believe the configuration of partitions is correct cos came in that way from the manufacturer Acer. I need to discart if is a hard drive or optane trouble. I believe is optane, so I asked here if there is any way to check it. Thanks

Re: Check optane memory

n_scott_pearson — Fri, 08 May 2020 07:03:02 GMT

I don't think it is an Optane issue; not based on just the original error. After that point, however, it sounds more like you are not following the processes.

Just saying,

...S 😷

Re: Check optane memory

PEspo1 — Fri, 08 May 2020 09:06:26 GMT

I´m just using the logical. Optane enable=files corruption. Optane disabled=looks like fine. I don´t know which are the processes that you´re referring. Just need to know how to be sure if is or not faulty the optane.

Re: Check optane memory

n_scott_pearson — Fri, 08 May 2020 15:19:34 GMT

Review these pages and the attached documents for more information:

Time permitting, there are a number of other pages and documents you can review:

Hope this helps,

...S