topic Re: Habilitar Optane con dual boot in Intel® Optane™ Memory

Habilitar Optane con dual boot

LSucu — Mon, 29 Apr 2019 21:50:05 GMT

Hola, me compre una Lenovo Ideapad 330s 15IKB que vino con una memoria Intel Optane de 16GB y Windows 10. Luego de instalarle Ubuntu con dual boot descargué "Intel Rapid Storage" e intenté volver a activar la memoria Optane en Windows pero no lo logré, aparece un error que dice:

"0xa005004e an unknown error occurred while an operation was in progress. the operation could not be completed"

Re: Habilitar Optane con dual boot

Santiago_A_Intel — Tue, 30 Apr 2019 04:02:06 GMT

Hi LSucu,

Thank you for contacting Intel® SSD support group with your request for assistance with your Intel® Optane™ Memory.

As indicated on the Intel® Optane™ Memory Frequently Asked Questions, please follow this link for details: https://www.intel.com/content/www/us/en/support/articles/000024018/memory-and-storage/intel-optane-memory.html Intel® Optane™ Memory doesn’t supports dual boot, or an Operating system different than Windows* 10, 64bit.

For your case at this moment, our recommendation is to contact direct your Original Equipment Manufacturer (OEM) Lenovo* for additional support on your re-installation. Please bear in mind, the Optane™ Memory module is manufactured by Intel®; however, as an OEM product, Intel® provides generic versions of hardware, software and drivers. Your OEM is responsible for altered features, customization incorporated, or other changes made.

Please don’t hesitate to contact us in case you might have any additional inquires.

Best regards,

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

Re: Habilitar Optane con dual boot

LSucu — Tue, 30 Apr 2019 04:11:44 GMT

No es posible hacer funcionar al menos en la partición de Windows?

Re: Habilitar Optane con dual boot

Santiago_A_Intel — Tue, 30 Apr 2019 04:27:17 GMT

Hi LSucu,

Thank you for your reply to Intel® SSD support group with your request for assistance with your Intel® Optane™ Memory.

In the previous post, you were referred to the frequently asked questions, on the Operating System part it reads:

Operating System

What operating systems does Intel® Optane™ memory support when used for system acceleration?

Intel® Optane™ memory requires Windows 10 64-bit to be used as a system accelerator.

Is Linux* supported when using Intel® Optane™ memory for system acceleration?

No, the accelerated SATA drive must be running Windows 10 64-bit.

I intend to have multiple operating systems on my system across multiple drives. Can Intel® Optane™ memory boost the performance of multiple drives?

No, Intel® Optane™ memory can accelerate one SATA-based drive.

Please refer to the following Link on details on Intel® Optane™ Memory installation: https://www.intel.com/content/www/us/en/support/articles/000023989/memory-and-storage/intel-optane-memory.html please note as detailed before, the Intel® Optane™ Memory module is manufactured by Intel®; however, as an OEM product, Intel® provides generic versions of hardware, software and drivers. Your OEM is responsible for altered features, customization incorporated, or other changes made.

Please don’t hesitate to contact us in case you might have any additional inquires.

Best regards,

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

Re: Habilitar Optane con dual boot

Santiago_A_Intel — Fri, 03 May 2019 22:22:02 GMT

Hi LSucu,

Greetings from Intel® SSD Support Group.

This is to let you know this case is being closed.

Please feel free to get back to Intel® communities, whenever you might feel necessary.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation