topic Re: I have installed linux mint on my new laptop, provider novatech will not support me, can i set up intel optane and intel rapid storage tech (which would be available if OS was Windows? in Intel® Optane™ Memory

I have installed linux mint on my new laptop, provider novatech will not support me, can i set up intel optane and intel rapid storage tech (which would be available if OS was Windows?

afros2 — Mon, 25 Feb 2019 21:42:47 GMT

Re: I have installed linux mint on my new laptop, provider novatech will not support me, can i set up intel optane and intel rapid storage tech (which would be available if OS was Windows?

DiegoV_Intel — Tue, 26 Feb 2019 03:40:46 GMT

Hi afros2,

Thank you for posting in the Intel® communities.

The Intel® Optane™ Memory is only compatible with Windows* OS, so you won’t be able to set it up under your new Linux OS.

I hope this information clarifies your concern.

Have a nice day.

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

Re: I have installed linux mint on my new laptop, provider novatech will not support me, can i set up intel optane and intel rapid storage tech (which would be available if OS was Windows?

afros2 — Tue, 26 Feb 2019 18:00:25 GMT

Hi Diego I have looked into Intel site and driver packages are shown under heading of Independent OS,s and there is one for Linux. My question was not really whether it was possible but more the HOW as in step by step process of actually doing the install and whether I would have to start by formatting the drive before install. Andy

Re: I have installed linux mint on my new laptop, provider novatech will not support me, can i set up intel optane and intel rapid storage tech (which would be available if OS was Windows?

DiegoV_Intel — Wed, 27 Feb 2019 01:52:17 GMT

Hi Andy,

I think I’m not following you. The drivers for the Intel® Optane™ Memory are only available for Windows* OS as you can see here: https://downloadcenter.intel.com/download/28400/Intel-Rapid-Storage-Technology-Intel-RST-User-Interface-and-Driver-for-Intel-7th-8th-Generation-Platforms

Are those the same packages you are referring to?

If I understood you correctly, you want to setup the Intel® Optane™ Memory in a Linux system, right? If so, then it’s not possible as the module is only compatible with Windows* OS, and therefore there is no a step-by-step guide for this purpose.

Have a nice day.

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

Re: I have installed linux mint on my new laptop, provider novatech will not support me, can i set up intel optane and intel rapid storage tech (which would be available if OS was Windows?

afros2 — Wed, 27 Feb 2019 16:43:18 GMT

OK diego - thanks

Re: I have installed linux mint on my new laptop, provider novatech will not support me, can i set up intel optane and intel rapid storage tech (which would be available if OS was Windows?

DiegoV_Intel — Thu, 28 Feb 2019 02:20:08 GMT

Hi Andy,

You're welcome.

If you ever have another issue or concern about the module, feel free to post a new thread. We'll try to help you in any way we can.

Have a nice day.

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation