topic Re: OptaneWatcherService in Intel® Optane™ Memory

OptaneWatcherService

xiaoxiao — Sat, 03 Oct 2020 17:23:03 GMT

Hello, can i uninstall or disable Optanewatcherservice ?

Re: OptaneWatcherService

BrusC_Intel — Mon, 05 Oct 2020 21:22:08 GMT

Thank you for contacting the Intel Community support.

I received your ticket regarding this Optanewatcherservice, I will be glad to assist you.

I will try to look for more details, but I would like to know the reason why you need to uninstall or disable it. Is there a problem or error message related to it?

I would also like to get a screenshot of the window where you can find this service and a full system report using the Intel SSU, please attach both to this thread.

- Download: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

- Guide: https://www.intel.com/content/www/us/en/support/articles/000008563/software/software-applications.html

Regards,

Bruce C.

Intel Customer Support Technician

A contingent worker at Intel

Re: OptaneWatcherService

BrusC_Intel — Thu, 08 Oct 2020 21:01:00 GMT

Hello, @xiaoxiao.

I wanted to follow up on your ticket to check if you still need assistance.

Please also let me know if you can share with me the information requested in my previous post in order to continue with the support.

Best regards,

Bruce C.

Intel Customer Support Technician

A contingent Worker at Intel

Re: OptaneWatcherService

BrusC_Intel — Tue, 13 Oct 2020 22:05:03 GMT

Hello, @xiaoxiao.

This message is to follow up on your ticket to check if we can be of assistance.

I previously requested additional details to get more context and better understand your issue.

The ticket will be close right now since there has been no confirmation, please open a new community thread if further assistance is requested because this one will no longer be monitored; you may also contact ones via one of the other contact methods like phone, chat or web ticket (https://www.intel.com/content/www/us/en/support/contact-support.html).

If you require any type of assistance from Intel in the future, you can always contact us back.

Best regards,

Bruce C.

Intel Customer Support Technician

A contingent Worker at Intel