topic Software serial number in Intel® Optane™ Memory

Software serial number

jLiu82 — Thu, 29 Mar 2018 23:38:52 GMT

HI experts,

I want to config my Intel Optane SSD DC P4800X Series & Intel Optane SSD 900P as NVMe, but it need software serial number during installation. The reseller doesn't have it and asked us to contact manufacture. Hence I am here. could you please let me know where or how could I get it?

Thanks,

Joyce

Re: Software serial number

idata — Fri, 30 Mar 2018 18:00:24 GMT

Hi Joyceliu,

Thank you for contacting our support community. We understand your situation regarding the Intel® Optane™ SSD DC P4800X Series and the Intel® Optane™ SSD 900P Series.

In order for us to better investigate your question, could you please provide the following information:

-Could you please let us know what software are you using?

-Can you provide screenshots of the software asking for the serial number?

We look forward to hearing back from you.

Regards,

Junior M.

Re: Software serial number

jLiu82 — Sat, 31 Mar 2018 00:09:09 GMT

Hi Junior,

I sent the information you needed via email. Still want to share here:

1, System: I am using CentOS 7.4. is it what you want?

2, I attached a JPEG file for you.

this is for Intel Optane SSD DC P4800X.

Looking forward to getting back from you!

thanks,

Joyce

Re: Software serial number

idata — Mon, 02 Apr 2018 21:31:24 GMT

Hi Joyceliu,

Thanks for the reply.

We have noticed that you have an internal case created.

Please feel free to post any suggestions or the solution for your issue.

Regards,

Junior M.