https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424284#M8322 Scott<BR />Thank you so much for the response. I disabled it in the Intel program app in my Microsoft library on the computer. <BR />C Kramer <BR /> Sat, 22 Oct 2022 19:53:10 GMT CKramer 2022-10-22T19:53:10Z https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424252#M8320 My HP Envy laptop was running sluggish after Windows 11 update so if was suggested to update all components. When I went to look at Optane memory, it suggested disabling and enabling to boost performance. I did but when I went to enable again, it said it would erase all data on my optane memory.<BR />&amp;nbsp;<BR />Will I be losing any all data on my SSD drive in the laptop?&amp;nbsp; I want to avoid doing anything wrong.<BR />&amp;nbsp;<BR />Thank you for the support<BR />C Kramer Sat, 22 Oct 2022 14:20:25 GMT https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424252#M8320 CKramer 2022-10-22T14:20:25Z https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424278#M8321 If you properly disabled the Optane Memory cache, it will not contain any important data (all file and file system data will have been flushed to the SATA drive). Thus, you do not need to worry about this warning. <BR />...S Sat, 22 Oct 2022 18:50:51 GMT https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424278#M8321 n_scott_pearson 2022-10-22T18:50:51Z https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424284#M8322 Scott<BR />Thank you so much for the response. I disabled it in the Intel program app in my Microsoft library on the computer. <BR />C Kramer <BR /> Sat, 22 Oct 2022 19:53:10 GMT https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424284#M8322 CKramer 2022-10-22T19:53:10Z https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424591#M8323 <P>Hello, CKramer.</P><P><BR /></P><P>That is perfect.</P><P><BR /></P><P>You will not have any problems, as n_scott_pearson mentioned, no data should be left in the Optane Memory by now, so erasing it is just part of the procedure.</P><P><BR /></P><P>Whether you are using Intel Optane Memory or not, it is always recommended to perform regular backups in case something unpredictable happens, just in case.</P><P><BR /></P><P>If further assistance is required, please let me know, and I will follow up on October 27th before closing the thread.</P><P><BR /></P><P>Regards,</P><P><BR /></P><P>Bruce C.</P><P>Intel Customer Support Technician</P><BR /> Mon, 24 Oct 2022 21:46:57 GMT https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1424591#M8323 BrusC_Intel 2022-10-24T21:46:57Z https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1425701#M8325 <P>Hello, CKramer.</P><P><BR /></P><P>I wanted to follow up on this thread in case you had any other questions, or confirm if everything is working fine.</P><P><BR /></P><P>The thread will be closed on November 1st, but you can let me know if additional time is required.</P><P><BR /></P><P>Regards,</P><P><BR /></P><P>Bruce C.</P><P>Intel Customer Support Technician</P><BR /> Fri, 28 Oct 2022 00:00:04 GMT https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1425701#M8325 BrusC_Intel 2022-10-28T00:00:04Z https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1425999#M8326 <P>Thank you</P> <P>&nbsp;</P> <P>All looks to be ok</P> Fri, 28 Oct 2022 18:57:11 GMT https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1425999#M8326 CKramer 2022-10-28T18:57:11Z https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1426009#M8327 <P>Hello, CKramer.</P><P><BR /></P><P>I'm really glad to hear that, thank you for letting us know.</P><P><BR /></P><P>This thread will be closed right now, but if you require any type of assistance from Intel in the future, you can always contact us back. </P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Bruce C.</P><P>Intel Customer Support Technician</P><BR /> Fri, 28 Oct 2022 19:49:56 GMT https://community.intel.com/t5/Intel-Optane-Memory/Disabled-Optane-Memory-to-boost-performance-how-to-enable/m-p/1426009#M8327 BrusC_Intel 2022-10-28T19:49:56Z