https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429669#M8329 <P>What is your bios SATA mode set to?</P> <P>&nbsp;</P> <P>Doc (not an Intel employee or contractor)<BR />[Maybe Windows 12 will be better]</P> Sun, 13 Nov 2022 06:02:26 GMT AlHill 2022-11-13T06:02:26Z https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429668#M8328 <P>Hello,</P> <P>as soon as I try to install the Optane Memory software, the program tells me that Intel Optane must be with a motherboard with chipset series 200 or newer, which I have with a Z690. I have the latest chipset driver and also the BIOS is reflashed with the latest version. I cant get it Installed, I hope someone can help me with this.</P> <P>&nbsp;</P> <P>Best Regards</P> <P>Herr_Heusers</P> Sun, 13 Nov 2022 05:59:12 GMT https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429668#M8328 Herr_Heusers 2022-11-13T05:59:12Z https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429669#M8329 <P>What is your bios SATA mode set to?</P> <P>&nbsp;</P> <P>Doc (not an Intel employee or contractor)<BR />[Maybe Windows 12 will be better]</P> Sun, 13 Nov 2022 06:02:26 GMT https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429669#M8329 AlHill 2022-11-13T06:02:26Z https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429670#M8330 <P>It's set to AHCI, but I can't select it any other way, that's the only option.</P> Sun, 13 Nov 2022 06:05:50 GMT https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429670#M8330 Herr_Heusers 2022-11-13T06:05:50Z https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429671#M8331 <P>Then your motherboard does not support optane.</P> <P>&nbsp;</P> <P>Doc (not an Intel employee or contractor)<BR />[Maybe Windows 12 will be better]</P> Sun, 13 Nov 2022 06:14:30 GMT https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429671#M8331 AlHill 2022-11-13T06:14:30Z https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429673#M8332 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-11-13 071632.png" style="width: 730px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/35080iDD4DA681114E1C8B/image-dimensions/730x334/is-moderation-mode/true?v=v2&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" width="730" height="334" role="button" title="Screenshot 2022-11-13 071632.png" alt="Screenshot 2022-11-13 071632.png" /></span></P> <P>But then i don't understand why it is stated in the datasheet that it is supported.</P> <P>Should I rather ask NZXT support then?</P> Sun, 13 Nov 2022 06:18:30 GMT https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429673#M8332 Herr_Heusers 2022-11-13T06:18:30Z https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429674#M8333 <P>I would certainly ask the motherboard manufacturer about their bios support.</P> <P>&nbsp;</P> <P>Doc (not an Intel employee or contractor)<BR />[Maybe Windows 12 will be better]</P> Sun, 13 Nov 2022 06:21:50 GMT https://community.intel.com/t5/Intel-Optane-Memory/The-Optane-software-does-not-recognize-my-Z690-motherboard/m-p/1429674#M8333 AlHill 2022-11-13T06:21:50Z