topic PC: Need Driver for 2TB Portable M.2 SSD, SHL-R320. in Intel® Optane™ Memory

PC: Need Driver for 2TB Portable M.2 SSD, SHL-R320.

Wayne7 — Wed, 20 Dec 2023 23:04:03 GMT

HP Pavillion 15-eg0050wm ( Windows 11) I5 Processor. Will not Recognize it..

Cant find a driver for it.

Re: PC: Need Driver for 2TB Portable M.2 SSD, SHL-R320.

AlHill — Wed, 20 Dec 2023 23:08:04 GMT

Why would it be here? You need to contact HP. If your device is Windows 11 compatible, they would/should have all the drivers you need.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re:PC: Need Driver for 2TB Portable M.2 SSD, SHL-R320.

IntelSupport — Tue, 26 Dec 2023 07:56:07 GMT

Hello Wayne7,

Thank you for posting in Intel Communities.

According to the response and recommendation from AlHill, indeed you should contact the Original Equipment Manufacturer (OEM) which is HP or this issue.

Since any OEM devices they have different configurations, specifications and even version. Thus, it is best that you contact the OEM further on this.

We will proceed to close this case since its OEM related.

Kindly open a new thread, if you have further questions.

Regards,

Hayat

Intel Customer Support