topic Re: optante removed before disabled in Intel® Optane™ Memory

optante removed before disabled

TimMinke — Fri, 26 Jul 2024 18:39:58 GMT

im having a few premelms now but it was only on a Sata HDD storage drive which was running normally and still is, but the NVME i replaced it with doesn't seem to be detected, although was bootable because it came out of a broken laptop and i simply wanted to format it and use it for more storage.

how fubar am i or can i put it all back and then disable then uninstall it physically?

i ended up with a windows repair loop, then a boot loop when i pulled in a media creation tool, then it fixed itself when i unplugged my usb.

i9900k- aurous gaming ultra z390

Re:optante removed before disabled

Fikri_Intel — Sat, 27 Jul 2024 05:50:24 GMT

Hi TimMinke,

Thank you for reaching Intel Community.

We appreciate you reaching out to us regarding the reported issue. However, would you be able to share with us a clear picture with the serial number to verify?

Along with that, kindly confirm with us if the issue is the CPU or the storage Intel Optane?

Looking forward to your response.

Regards,

Fikri

Re:optante removed before disabled

Sazirah — Tue, 30 Jul 2024 04:42:27 GMT

Hi TimMinke,

Good day.

We would like to follow up regarding the issue reported above.

For us to check further, could you share with us a clear picture with the serial number to verify?

Along with that, kindly confirm with us if the issue is the CPU or the storage Intel Optane?

Regards,

Sazzy_Intel

Re: optante removed before disabled

TimMinke — Tue, 30 Jul 2024 15:37:40 GMT

no camera to use right now,

MEMPEK1J012GAD NVMe Intel 16Gb
TW-04TJ55-IT00-99T-01E-A02
Model: MEMPEK10J18GAD
D P/N 04TJ55

SA: J86879-202
FW;0420

EUI64:5CD2E4B4CE420100
M.2 80mm
SN:PHBT839006A3016N

My Nvme SSD in the place the optane was is no longer there and i don't have the program installed either so im not sure if it was even working to begin with.

the systems working normally now, with no issues turning on and booting into windows but i still don't see the replacement SSD on the Disk manager.

Re: optante removed before disabled

LeonWaksman — Tue, 30 Jul 2024 20:07:25 GMT

If you don't see the SSD drive in Disk Management, press Action in menu and then Rescan Disks.

Leon

Re: optante removed before disabled

TimMinke — Wed, 31 Jul 2024 16:26:41 GMT

doesnt appear, but was bootable up untill i tried to format it.

i was able to boot into it and transfer a lot of my files to my HDD
then i wanted to wipe it but couldn't get it to boot until it fixed itself one day after doing nothing

idk might transfer all my important files then wipe and reload windows soon

Re:optante removed before disabled

MACM — Wed, 31 Jul 2024 20:39:19 GMT

Hi TimMinke,

Greetings from Intel.

Hope you are doing great.

Thank you for your response.

Please let us know the outcome and keep us update.

So that we can go ahead and assist you further accordingly.

Please do contact us for any further assistance.

Thank you for using Intel products and services.

Best Regards,

Mohammed Ali CM

Re:optante removed before disabled

Fikri_Intel — Mon, 05 Aug 2024 23:44:40 GMT

Hi TimMinke,

Good day,

Just wanted to check with you if you have further concerns.

Looking forward to your response.

Regards,

Fikri

Re:optante removed before disabled

Fikri_Intel — Fri, 09 Aug 2024 05:03:47 GMT

Hello TimMinke ,

I hope you are doing well.

As we have not heard a response in the past few days, we will proceed in closing this thread.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Fikri