https://community.intel.com/t5/Intel-Optane-Memory/my-Intel-R-Optane-TM-memory-service-use-a-lot-of-cpu/m-p/1621153#M8910 <P>Hello Alyouma,</P><P>&nbsp;</P><P>Thank you for contacting Intel support.</P><P>&nbsp;</P><P>Kindly note that the product you are referring to has reached end of interactive support.</P><P>&nbsp;</P><P>Please note that when interactive support ends for a product or service, it typically means that we will no longer provide direct assistance or troubleshooting through interactive channels such as live chat, phone support, or interactive forums. However, you may be able to get a resolution from our community members.</P><P>&nbsp;</P><P>Please refer to this article for further reference <A href="https://www.intel.com/content/www/us/en/support/articles/000097941/memory-and-storage/intel-optane-memory.html" target="_blank" rel="noopener">https://www.intel.com/content/www/us/en/support/articles/000097941/memory-and-storage/intel-optane-memory.html</A></P><P>&nbsp;</P><P>Regards,</P><P>Simon</P><P>Intel Server Support</P><P>&nbsp;</P> Tue, 06 Aug 2024 12:43:18 GMT Simon-Intel 2024-08-06T12:43:18Z https://community.intel.com/t5/Intel-Optane-Memory/my-Intel-R-Optane-TM-memory-service-use-a-lot-of-cpu/m-p/1620983#M8909 <P>i open the task manager and i see my&nbsp;Intel(R) Optane(TM) memory service use greater than 60%<BR /><BR />I have done a fullscan virus on Windows 10,<BR />i install intel optane memory and storage management, But the loading is not complete and stuck here.I have been waiting for 6 hours.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="alyouma_0-1722912193605.png" style="width: 400px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/57578iD23472A9F8CB2AD1/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="alyouma_0-1722912193605.png" alt="alyouma_0-1722912193605.png" /></span></P><P>so how to fix this problem?&nbsp;I'm worried about high CPU usage even though I only have one tab open in the Edge browser. please help me.<BR /><BR />Here I attach the scan results of the Intel System Support Utility software.<BR /><BR /></P> Tue, 06 Aug 2024 02:47:50 GMT https://community.intel.com/t5/Intel-Optane-Memory/my-Intel-R-Optane-TM-memory-service-use-a-lot-of-cpu/m-p/1620983#M8909 alyouma 2024-08-06T02:47:50Z https://community.intel.com/t5/Intel-Optane-Memory/my-Intel-R-Optane-TM-memory-service-use-a-lot-of-cpu/m-p/1621153#M8910 <P>Hello Alyouma,</P><P>&nbsp;</P><P>Thank you for contacting Intel support.</P><P>&nbsp;</P><P>Kindly note that the product you are referring to has reached end of interactive support.</P><P>&nbsp;</P><P>Please note that when interactive support ends for a product or service, it typically means that we will no longer provide direct assistance or troubleshooting through interactive channels such as live chat, phone support, or interactive forums. However, you may be able to get a resolution from our community members.</P><P>&nbsp;</P><P>Please refer to this article for further reference <A href="https://www.intel.com/content/www/us/en/support/articles/000097941/memory-and-storage/intel-optane-memory.html" target="_blank" rel="noopener">https://www.intel.com/content/www/us/en/support/articles/000097941/memory-and-storage/intel-optane-memory.html</A></P><P>&nbsp;</P><P>Regards,</P><P>Simon</P><P>Intel Server Support</P><P>&nbsp;</P> Tue, 06 Aug 2024 12:43:18 GMT https://community.intel.com/t5/Intel-Optane-Memory/my-Intel-R-Optane-TM-memory-service-use-a-lot-of-cpu/m-p/1621153#M8910 Simon-Intel 2024-08-06T12:43:18Z