topic Re:End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for System Acce in Intel® Optane™ Memory

End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for System Acce

Jayateerth — Tue, 19 Nov 2024 05:24:46 GMT

Hi Team ,

Can you please help me with End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for System Acceleration" Version 16.8.3

Thanks,

Jayateerth

Re:End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for System Acce

NormanS_Intel — Tue, 19 Nov 2024 23:20:06 GMT

Hello Jayateerth,

Thank you for posting in the community!

To ensure you receive the most specialized assistance, we have a dedicated forum that addresses these specific concerns. Therefore, I will be moving this discussion to our Intel® Optane™ Memory Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Norman S.

Intel Customer Support Engineer

Re:End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for System Acce

Ragulan_Intel — Wed, 20 Nov 2024 04:38:15 GMT

Hi Jayateerth,

Hope this message finds you well.

Please be informed that the Intel® Rapid Storage Technology and Intel® Optane™ Memory applications have reached End of Life some time ago.

You may go through the following link for more information: https://www.intel.com/content/www/us/en/support/articles/000055419/technologies/intel-rapid-storage-technology-intel-rst.html

Thank You & Best Regards,

Ragulan

Intel Customer Support

Re: Re:End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for

Jayateerth — Wed, 20 Nov 2024 06:58:17 GMT

Hi Ragulan,

Thanks a lot for your reply, do you know any link where I can find the "Exact End of Support Date" , this will help for my documentation.

Can you please help me with understanding the "End of Support Date" for below Intel products.

Intel Management engine Version 1.0.0.

Intel chipset device software Version 10.1.

I posted the information for above components in Intel forum but could not get reply.

Can you move this question to exact forum if this is not concerned to your forum, this will help me a lot.

Thanks,

Jayateerth

Re:End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for System Acce

Amina_Sadiya — Wed, 20 Nov 2024 08:27:38 GMT

Hello Jayateerth.

Thank you for your response, Could you please confirm if you are seeing the end of life message in the below link.

https://www.intel.com/content/www/us/en/download/19056/intel-optane-memory-user-interface-and-driver-for-system-acceleration.html

For more information about the End-Of-Life (EOL) announcement for the Intel® Rapid Storage Technology and Intel® Optane™ Memory applications, please refer to the link below.

https://www.intel.com/content/www/us/en/support/articles/000055419.html

Please feel free to respond to this email at your earliest convenience.

Best regards,

Amina

Intel Customer Support Technician

Intel.com/vroc

Re:End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for System Acce

Ragulan_Intel — Mon, 25 Nov 2024 22:53:25 GMT

Hello Jayateerth,

I hope this message finds you well.

I am writing to follow up on this thread. Could you please confirm if there are any further concerns or if we are good to proceed with archiving the case?

Thank you for your attention to this matter. I look forward to your response.

Best regards,

Ragulan_Intel

Re:End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for System Acce

Ragulan_Intel — Mon, 02 Dec 2024 00:00:12 GMT

Hello Jayateerth,

I hope this message finds you well.

Kindly note that as we have not received any response from our previous follow-ups, we will be closing this request.

You may receive an invitation to take a survey in a few days. We value your feedback and look forward to hearing about your support experience.

Regards,

Ragulan_intel

Re: Re:End of the Support Date details for "Intel® Optane™ Memory User Interface and Driver for

Jayateerth — Wed, 08 Jan 2025 06:08:09 GMT

Hi Ragulan,

Thanks for your response.

I have quick supplementary question.

As per your information, Intel® Rapid Storage Technology and Intel® Optane™ Memory applications have reached End of Life some time ago.

My question is If product is reached end of life, whether it will be still supported from Intel for any security patches or any other updates?

In general, whether Intel Supports all its products with security updates for the products which have reached "End of Life".

Thanks,

Jayteerth