https://community.intel.com/t5/Intel-Optane-Memory/Optane-memory-H10/m-p/1669667#M9028 <P><SPAN>I have a HP Envy X360 m with the model: HBRPEKNX0202ah drive. laptop issue unable to reboot &amp; auto repair. After multiply try I have removed the H10 to create a total Image &amp; to observe the data on the drive. upon using a USN adapter I have attached this to my win10 pro workstation as I plug in the usb I hire the sound regarding connection, unfortunately I can not view the unit, however on my device Mgr. it shows as LM915 scsi disk. My question is do I need a software to view this device. or is it just damaged.&nbsp;</SPAN></P><P><SPAN>Thank You</SPAN></P> Tue, 25 Feb 2025 00:53:16 GMT Ubuming 2025-02-25T00:53:16Z https://community.intel.com/t5/Intel-Optane-Memory/Optane-memory-H10/m-p/1669667#M9028 <P><SPAN>I have a HP Envy X360 m with the model: HBRPEKNX0202ah drive. laptop issue unable to reboot &amp; auto repair. After multiply try I have removed the H10 to create a total Image &amp; to observe the data on the drive. upon using a USN adapter I have attached this to my win10 pro workstation as I plug in the usb I hire the sound regarding connection, unfortunately I can not view the unit, however on my device Mgr. it shows as LM915 scsi disk. My question is do I need a software to view this device. or is it just damaged.&nbsp;</SPAN></P><P><SPAN>Thank You</SPAN></P> Tue, 25 Feb 2025 00:53:16 GMT https://community.intel.com/t5/Intel-Optane-Memory/Optane-memory-H10/m-p/1669667#M9028 Ubuming 2025-02-25T00:53:16Z https://community.intel.com/t5/Intel-Optane-Memory/Optane-memory-H10/m-p/1669698#M9030 <P>Hi Ubuming,</P><P><BR /></P><P>Greetings for the day!</P><P><BR /></P><P>Please be inform that we have receive another request from you with the same enquiry. Therefore, kindly refer to the existing forum thread : <A href="https://community.intel.com/t5/Intel-Optane-Memory/Intel-Optane-Memory/m-p/1669531#M9027" target="_blank">https://community.intel.com/t5/Intel-Optane-Memory/Intel-Optane-Memory/m-p/1669531#M9027</A></P><P><BR /></P><P>With this, we will be closing this forum thread since there is another thread exists. </P><P><BR /></P><P>Thank you for using Intel products and services.</P><P><BR /></P><P>Regards,</P><P>Sazzy</P><P>Intel Customer Support Technician</P><BR /> Tue, 25 Feb 2025 02:24:58 GMT https://community.intel.com/t5/Intel-Optane-Memory/Optane-memory-H10/m-p/1669698#M9030 Sazirah 2025-02-25T02:24:58Z