Alert for degrading Optane Memory

saurabhj — Wed, 06 Aug 2025 17:32:52 GMT

I received a popup notification:

"Your Intel Optane memory module is starting to degrade. Please disable Intel Optane memory to avoid data loss".

I tried running a diagnostic scan using Intel Memory and storage tool but it said, "Feature cannot run on a RAID volume/member".

I am not sure how to proceed and what is the intensity of the risk here. I tried looking it up online but got varying/confusing results.

Do I need to disable (temporarily/permanently) the Optane Module? How do I do that safely?

Laptop details: HP Spectre x360, purchased in Mar 2022. It has an Intel Optane H20 with SSD 512GB.

Thanks in advance!

Re:Alert for degrading Optane Memory

Azhari_Intel — Thu, 07 Aug 2025 04:25:05 GMT

Hi saurabhj,

Good day to you!

The product Intel® Optane™ Memory H20 with Solid State Storage has reached its End of Interactive Support (EOIS). Intel no longer provides technical assistance, but you can continue looking for help from other community users. We recommend you search for an answer to your inquiry in the available self-help resources at Support for Intel® Optane™ Memory H20 with Solid State Storage. More information about the EOIS status of this product is available at End-of-Interactive-Support (EOIS) Announcement for Intel® Optane™ Memory H10 and H20 with Solid State Storage.

Nonetheless, do refer the article available at URL below for your reference.

https://www.intel.com/content/www/us/en/support/articles/000056921/memory-and-storage/intel-optane-memory.html

Regards,

Azhari_Intel

topic Alert for degrading Optane Memory in Intel® Optane™ Memory

Alert for degrading Optane Memory

Re:Alert for degrading Optane Memory