topic Re: Intel® Optane™ Memory H10 with Solid State Storage support ended, what to do? in Intel® Optane™ Memory

Intel® Optane™ Memory H10 with Solid State Storage support ended, what to do?

vishnu1 — Sun, 12 Oct 2025 12:38:55 GMT

how to get warranty support for discontinued and no longer supported products

Re: Intel® Optane™ Memory H10 with Solid State Storage support ended, what to do?

AlHill — Sun, 12 Oct 2025 13:03:39 GMT

Start here:

https://supporttickets.intel.com/s/warrantyinfo?language=en_US

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: Intel® Optane™ Memory H10 with Solid State Storage support ended, what to do?

n_scott_pearson — Sun, 12 Oct 2025 15:19:24 GMT

If the system won't allow you to file a claim, pick up the phone and call ICS directly. Posting here accomplishes nothing as replacement can't be initiated here.
Sorry,
...S

Re:Intel® Optane™ Memory H10 with Solid State Storage support ended, what to do?

Poojitha — Mon, 13 Oct 2025 16:34:20 GMT

Hi vishnu1,

Greetings for the day!

Thank you for contacting Intel support. The product Intel® Optane™ Memory H10 with Solid State Storage has reached its End of Interactive Support (EOIS). Intel no longer provides technical assistance, but you can continue looking for help from other community users. We recommend you search for an answer to your inquiry in the available self-help resources at Support for Intel® Optane™ Memory H10 with Solid State Storage.

More information about the EOIS status of this product is available at End-of-Interactive-Support (EOIS) Announcement for Intel® Optane™ Memory H10 and H20 with Solid State Storage.

Since you are looking for warranty support, we will send an email with the details. Please share pictures of the SSD along with the label information so that we can check the warranty details and assist you further.

We appreciate your understanding!

Best Regards,

Poojitha

Intel Customer Support Technician