tema Re:Not Intel Optane Memory en Intel® Optane™ Memory

Not Intel Optane Memory

SVH — Wed, 15 Jul 2026 12:32:17 GMT

I I am getting a message that my computer is "not Intel Optane memory ready". What does that mean and do I need to do something about it?

vish1 — Wed, 15 Jul 2026 21:42:26 GMT

Hello SVH,

Greetings for the day!!

Thank you for contacting Intel Support.

To help us review the issue and provide the appropriate assistance, could you please share the following information:

The model name of your Intel® Optane™ Memory.
A screenshot of the message stating that your computer is "not Intel Optane memory ready."

Once we receive this information, we will review it and assist you with the appropriate troubleshooting steps.

We look forward to your response.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

SVH — Thu, 16 Jul 2026 00:10:12 GMT

Thank you for the quick response. Here are the screenshots.

Sazirah — Thu, 16 Jul 2026 05:31:52 GMT

Hi SVH,

Greetings.

Kindly share with us the disk details that you are currently using for us to assist you further.

Also, you may want to check some steps to address this issue in link below:

Compatibility Error Message for Intel® Optane™ Memory M Series

Regards,

Sazzy_Intel

Intel Customer Support Technician