topic Re:Optane in Intel® Optane™ Persistent Memory

Optane

Agustí — Tue, 22 Oct 2024 21:19:50 GMT

What to do with the BIOS message "After setting up Intel optane memory or the RAID configuration was built, SATA mode selection must be changed to RAID mode to avoid unknown issues"? Thank you.

Re: Optane

LeonWaksman — Wed, 23 Oct 2024 07:38:16 GMT

If you are going to use Optane memory to accelerate your system, the SATA mode in BIOS should be set to to "Intel RST premium with Optane". In order to change the SATA mode without damaging the Windows boot, Windows should be set to SAFE boot mode. Only after changing the SATA mode and rebooting into Windows, you may set the boot mode to NORMAL.

Please refer to Intel Optane M series User Guide for other requirement.

Leon

Re:Optane

Sreelakshmi1 — Wed, 23 Oct 2024 10:24:20 GMT

Hello Agustí,

Greetings!

Thank you for posting in Intel community.

To assist further, kindly provide below details.

Kindly confirm the system that you are using.

Please share the complete SSD model information.

Please share the screenshot of the error message

Regards,

Sreelakshmi

Re:Optane

Sreelakshmi1 — Tue, 29 Oct 2024 16:36:46 GMT

Hello Agustí,

Greetings!

We are following up to find out if you were able to find the information we requested earlier. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

Regards,

Sreelakshmi

Re:Optane

Sreelakshmi1 — Mon, 04 Nov 2024 11:46:22 GMT

Hello Agustí,

Greetings for the day!

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Best regards,

Sreelakshmi