https://community.intel.com/t5/Mobile-and-Desktop-Processors/Warranty-Replacement-for-BXRTS2011LC/m-p/342959#M11537 <P>I have a BXRTS2011LC that I purchased on 9/7/2012 that I need to replace. The pump motor is not functioning properly and is no longer cooling the CPU. The product has a 3 year warranty.</P><P></P><P>Regards...</P> Sat, 10 May 2014 15:27:19 GMT TMcDo5 2014-05-10T15:27:19Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/Warranty-Replacement-for-BXRTS2011LC/m-p/342959#M11537 <P>I have a BXRTS2011LC that I purchased on 9/7/2012 that I need to replace. The pump motor is not functioning properly and is no longer cooling the CPU. The product has a 3 year warranty.</P><P></P><P>Regards...</P> Sat, 10 May 2014 15:27:19 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/Warranty-Replacement-for-BXRTS2011LC/m-p/342959#M11537 TMcDo5 2014-05-10T15:27:19Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/Warranty-Replacement-for-BXRTS2011LC/m-p/342960#M11538 <P>Hi judochoke,</P><P></P><P>&nbsp;</P> Thanks for the information and I am sorry you need to go through the warranty process.<P></P><P>From this line of support I regret to say that we cannot replace product but we can provide the contact information for you to do it.</P><P></P><P>Here is our chat Support page:</P><P><A href="http://www.intel.com/chat">http://www.intel.com/chat</A> <A href="http://www.Intel.com/chat">www.Intel.com/chat</A> </P> Mon, 12 May 2014 19:36:28 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/Warranty-Replacement-for-BXRTS2011LC/m-p/342960#M11538 Kevin_M_Intel 2014-05-12T19:36:28Z