topic "A connected hardware error has occurred: Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2" in Mobile and Desktop Processors

"A connected hardware error has occurred: Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

GInne1 — Tue, 02 Dec 2014 16:45:34 GMT

"A connected hardware error has occurred: Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

I am getting this windows system log message on a PC I have just built with the following spec

Processor:Core i5-4670 S1150 3.4GHz 6MB Cache Haswell Quad Core.

Mobo:AzrockZ97M Anniversary/M/ASRK

Power supply:Corsair CX500M Modular.

Memory:Corsair CMV4GX3M2A1333C9 DDR3 2x2MB

This message has appeared right from the word go and all cores get mentioned at different times.

Initially I used the hard drive from my old PC with Windows 8.1 but I read that a clean install might solve the problem so I Formatted the drive and reinstalled the OS but that has not made any difference.

I have checked core temperatures and they are well below max. I am not experiencing any other problems.

Is this a processor fault or something else, any advice would be appreciated

Re: "A connected hardware error has occurred: Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

Allan_J_Intel1 — Wed, 03 Dec 2014 17:47:21 GMT

Thanks for joining the Processor community.

You may need to run processor diagnostic tool and detect if the processor is defective or not.

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19792&lang=eng IPDT 64bit

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19791&lang=eng IPDT 32 bit

Try updating motherboard BIOS as well: http://www.asrock.com/support/download.asp?Keyword=Z97M&Type=MB&Socket= Download Files form ASRock Inc.

Allan.

Re: "A connected hardware error has occurred: Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

GInne1 — Sun, 07 Dec 2014 00:09:23 GMT

Hi Allan,

I have checked the BIOS, it is up to date. I have run the diagnostic tool several times including burn in mode and the result is always a Pass. Does a Pass mean definitively that the processor is OK ?.

I have also tried looking at windows logs to find other errors that happened at the same time, but that is quite a job and I did not have any success.

I have included the details view of the error log below, there seems to be a lot of information there but it means little to me but perhaps this is out of your remit.

DETAILS VIEW

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<p style="margin-bo...

Re: "A connected hardware error has occurred: Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

Allan_J_Intel1 — Mon, 08 Dec 2014 16:08:34 GMT

The processor diagnostic tool provides accurate information.

Have you tried testing different processor?

If you do not have spare processors. You may need to call Intel support at:

Online warranty:

https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx Service Request Email

Chat support:

http://www.intel.com/p/en_US/support/contactsupport Contact Support

Allan.