topic Re: Master Key Expired in Mobile and Desktop Processors

Master Key Expired

SDemi — Fri, 14 Jul 2017 09:14:37 GMT

Hello!

Back in September 2016 I have bought an ASUS ROG laptop and with it, I have received a code from intel entitling me to 12 free games and creative apps. However, now I can't seem to be able to enter the code, simply because I keep getting an error message saying that the "Master Key has expired".

Has anyone had this issue before and were you able to solve it?

Many thanks

Re: Master Key Expired

idata — Fri, 14 Jul 2017 13:39:58 GMT

Hello Allure643,

Thank you for contacting the Intel community.

In this case, for you to get assistance related to the Master key you will need to contact support, you can submit your request here:

https://www.intel.com/content/www/us/en/support/contact-support.html# @2 https://www.intel.com/content/www/us/en/support/contact-support.html# @2

Regards,

Ivan U.

Re: Master Key Expired

SDemi — Fri, 14 Jul 2017 18:10:24 GMT

Thank you for your reply. One question, though: Under which section should I submit my request from your link?

Re: Master Key Expired

idata — Fri, 14 Jul 2017 18:18:21 GMT

You can use processors.

Ivan U.