topic HD4600 chipset sometimes makes error in Mobile and Desktop Processors

HD4600 chipset sometimes makes error

LHaew — Mon, 18 Jul 2016 12:14:18 GMT

Intel i3-4370 3.8GHz

onboard HDMI port in connected to monitor

HD4600 chipset sometimes makes error when playing KMPlayer or PowerDVD

- msg : graphic processor does not respond

how can I manage this problem?

idata — Wed, 20 Jul 2016 17:05:25 GMT

Hello, Haewon_Lee:

I would like to confirm some information in order to help you with this error message, please provide me with the following:

Computer model.
Could you please take a screenshot of the error message?
Let me know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

Regards,

Amy.

idata — Thu, 25 Aug 2016 21:41:14 GMT

Hello, Haewon_Lee:

Just wanted to know if you were able to gather up the information requested above.

Please let us know :)

Regards,

Esteban C