topic Re: Action Center - setup "Intel(R) 6th Generation Core Processor Family P" in Mobile and Desktop Processors

Action Center - setup "Intel(R) 6th Generation Core Processor Family P"

myosh4 — Sun, 02 Jul 2017 11:50:14 GMT

Action Center (Windows 10) wants me to restart notebook to setup "Intel(R) 6th Generation Core Processor Family P". The message is still there after restart. What should I do? My processor is i7-6500U. Thanks for your help.

Re: Action Center - setup "Intel(R) 6th Generation Core Processor Family P"

idata — Mon, 03 Jul 2017 18:14:53 GMT

amara: Thank you very much for joining the Intel® Processors communities.

The processor works with Intel® HD Graphics 520, so in order to try to fix the problem we can try to install the latest graphics driver which is 4678:

https://downloadcenter.intel.com/download/26836/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88355 https://downloadcenter.intel.com/download/26836/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88355

What is the specific model of the notebook? This is in order to get in contact or visit the manufacturer's web site to get the instructions of how to do a BIOS update on it and to install their latest graphics driver.

Any further questions, please let me know.

Regards,

Alberto R

Re: Action Center - setup "Intel(R) 6th Generation Core Processor Family P"

myosh4 — Tue, 04 Jul 2017 12:26:11 GMT

The notebook is Lenovo Thinkpad E560.

Re: Action Center - setup "Intel(R) 6th Generation Core Processor Family P"

idata — Tue, 04 Jul 2017 19:24:14 GMT

Thank you very much for providing that information.

If the problem persists after trying driver 4678, please try to install the graphics drivers from the link below:

http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e560/downloads?linkTrack=Caps:Body_SearchProduct&searchType=3&keyWordSearch=E560%2520%2528ThinkPad%2529 http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e560/downloads?linkTrack=Caps:Body_SearchProduct&searchType=3&keyWordSearch=E560%2520%2528ThinkPad%2529

amara: Also you will find the BIOS file needed to do the update, please get in contact with Lenovo directly in order to get the instructions of how to do it:

https://support.lenovo.com/us/en https://support.lenovo.com/us/en

Any questions, please let me know.

Regards,

Alberto R

Re: Action Center - setup "Intel(R) 6th Generation Core Processor Family P"

idata — Tue, 11 Jul 2017 01:41:04 GMT

amara: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

Any questions, please let me know.

Regards,

Alberto R

Re: Action Center - setup "Intel(R) 6th Generation Core Processor Family P"

myosh4 — Fri, 14 Jul 2017 08:48:02 GMT

I had to manually reinstall the graphic drivers because Lenovo software for update didn't help. Everything is OK, now.

Thank you very much for your help.

Re: Action Center - setup "Intel(R) 6th Generation Core Processor Family P"

idata — Fri, 14 Jul 2017 20:06:59 GMT

amara: Thank you very much for sharing those results. Perfect, it is great to hear that everything is working fine now.

Any other inquiry, do not hesitate in contact us again.

Regards,

Alberto R