topic Re: Solved in Mobile and Desktop Processors

Solved

EminKDB — Wed, 23 Aug 2017 19:35:43 GMT

Re: Solved

idata — Wed, 23 Aug 2017 20:43:35 GMT

Hello eminkdb,

Thank you for contacting the Intel community.

In this case more RPM = more cooling, the rpm is fine.

If it is too loud check if the heatsink is firmly attached to the motherboard, update your motherboard BIOS and run it at default settings.

Please let me know how it goes.

Regards,

Ivan U.

Re: Solved

EminKDB — Wed, 23 Aug 2017 21:00:18 GMT

I have looked the bios settings, all is default,

I even have use silent mode, nothing changed!

Motherboard is updated, normally everthing is well confirmed,

pc is built by Professional PC specialist zoals zie pc specs.

Re: Solved

idata — Thu, 24 Aug 2017 19:08:33 GMT

Most enthusiast boards include fan speed control but you will have to check your MoBo manual to see just what you have to work with.

If this is the CPU cooler that came with the processor I would say the rpm is a little high when idle or all the time, you can try to get a replacement for the unit at the following link:

https://www.intel.com/content/www/us/en/support/contact-support.html# @2 https://www.intel.com/content/www/us/en/support/contact-support.html# @2

Regards,

Ivan U.

Re: Solved

EminKDB — Thu, 24 Aug 2017 19:21:50 GMT

I've tried everything, Asus has provided a software to customize CPU cooler, no result, I've even updated the bios, no result ..

But computer works super :D

Just about that cpu, when you start it, it starts to run from 2500rpm to 2700rpm without being active (as heavy) as if google chrome (like now with that noise) is heavy .

Re: Solved

idata — Fri, 25 Aug 2017 16:15:50 GMT

Thank you for the information and in this case I suggest you to submit a replacement for the heatsink at the link I provided above.

Best regards,

Ivan U.

Re: Solved

EminKDB — Fri, 25 Aug 2017 20:57:57 GMT

But the problem is, I did not make it myself, but a company made it for me. PC was noisy on the first day and sent an email.

Wait for a reply.

PC is from https://www.pcspecialist.be/ https://www.pcspecialist.be/

My order: 1252908

I still have warranty.

Re: Solved

idata — Thu, 31 Aug 2017 19:02:17 GMT

Thank you for the information.

Being that the case, I strongly suggest you to contact your computer manufacturer and if the unit is still under warranty I'm sure they will be able to help you with it.

Ivan U.

Re: Solved

EminKDB — Thu, 31 Aug 2017 19:07:23 GMT

I'm busy, but one thing is certain for them (manufacturer) usually that it does 2700rpm, but computer makes a lot of noise. I've already sent the computer back, they're going to check.

Re: Solved

idata — Thu, 31 Aug 2017 22:52:39 GMT

Please keep us posted how it goes after they check your computer.

Best wishes,

Ivan U.

Re: Solved

EminKDB — Sat, 02 Sep 2017 21:17:20 GMT

Good (;

Re: Solved

EminKDB — Sun, 08 Oct 2017 15:48:25 GMT

Hi,

I wanted to let you know that the sound problem has been solved.

legs on the cooler have broken. so not a full seat on CPU.

I can even customize the speeds at all suite 3

Thank you for responding to everyone (;

Re: Solved

idata — Mon, 09 Oct 2017 21:28:49 GMT

Hello eminkdb,

We are very glad to know that you were able to find a solution for the noise.

Let me know if you need further assistance.

Regards,

Xavier A.

Re: Solved

idata — Mon, 16 Oct 2017 20:54:46 GMT

Hello eminkdb,

I was checking your case and would like to know if you need further assistance. If so, please do not hesitate in replying back.

Regards,

Xavier A.

Re: Solved

EminKDB — Tue, 17 Oct 2017 16:05:35 GMT

All my problems have been solved.