I have a Intel Core i7 Q 720 1.60GHz but the CPU Frequency Test Failed!!!

dyoun5 — Thu, 30 Oct 2014 12:53:51 GMT

Ran a Intel processor test. Any know how the CPU failed?

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--- Testing Processor 1 ---

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--- IPDT64 - rev 2.10.0.0.MP ---

--- Start Time: 10/30/2014 12:26:41---

--- Skipping Config ---

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntel

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 53 degrees C below maximum.

--- Reading Brand String ---

Detected Brand String:

Intel Core i7 Q 720 1.60GHz

Brand String Test Passed!!!

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 1.60

Detected CPU Frequency is --> 0.933568

CPU Frequency Test Failed!!!

--- Test End Time: 10/30/2014 12:26:54---

System Information

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Processor Name: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz

Processor Information: Intel64 Family 6 Model 30 Stepping 5

Number of Physical Cores: 4

Number of Logical Cores: 8

Installed System Memory: 8 GB

Operating System: Microsoft Windows 7 Home Premium 64-bit

Graphics Information: NVIDIA GeForce G105M

System Product: 3659

System BIOS: F.1C

Re: I have a Intel Core i7 Q 720 1.60GHz but the CPU Frequency Test Failed!!!

Allan_J_Intel1 — Fri, 31 Oct 2014 19:01:58 GMT

Thanks for joining the Processor community.

Please check the link below for troubleshooting assistance:

If the problem remains, my recommendation is to contact Intel Customer Support for warranty replacement of your processor.

You can use our Web Ticketing system to do that.

Allan.