4790K RMA

idata — Sun, 23 Oct 2016 15:04:27 GMT

TRIED SUBMITTING ONLINE CLAIM BUT "SERVICE IS UNAVAILABLE"

tried reseating ram. booting from other devices... tries individual sticks of ram. tried different ram. reseated processor.. tried different drives.. .cleared CMOS and BIOS. flashed bios. disconnected nonessential components. used onboard gpu . tried to force boot with legacy options and uefi turned off.. tried booting from dvd rom drive. replaced battery (cmos). tried different power supplies. didnt overclock.

cpu swap with intel pentium g3220 and computer boots fine and am able to operate pc.

x439b287

Re: 4790K RMA

idata — Mon, 24 Oct 2016 19:40:23 GMT

Hello mbggz03,

My apologizes for any inconvenience.

It looks like you might be facing with a faulty unit, so I would recommend contacting our phone or chat support for a faster interaction. Here you can find the link for the chat support http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat, and here you can find the phone contact information for all the GEOs or locations supported over the phone:

EMEA contact information: http://intel.ly/28QeAF3 http://intel.ly/28QeAF3
APAC contact information: http://intel.ly/1ITfjUF http://intel.ly/1ITfjUF
LAR contact information: http://intel.ly/29c0rW4 http://intel.ly/29c0rW4
North America: Phone Number 1-916-377-7000, Business Hours: Monday - Friday 7:00 AM to 5:00 PM (Pacific Time).

Regards,

Amy.

topic Re: 4790K RMA in Mobile and Desktop Processors

4790K RMA

Re: 4790K RMA