topic Re: IPDT test fail in Mobile and Desktop Processors

IPDT test fail

RSing20 — Sun, 25 Mar 2018 14:23:48 GMT

Hello,

I had to replace my hard drive and install a new copy of windows and reinstall all the drivers. Since i have done that my IPDT is failing again and again. The tests that are failing are Prime Number, floating Point & Math. I have updated the drivers to the latest version. Please let me know what can i do here.

My processor is Intel i7 2630QM.

Laptop is HP Pavilion Dv6 6121TX.

I have attached the test results for your reference.

Re: IPDT test fail

idata — Tue, 27 Mar 2018 18:15:55 GMT

Hello Ranabegins,

I understand that your processor is not passing three different tests done.

Regarding this, I would like you to start by re-installing the Intel ® Processor Diagnostic Tool completely. By completely I mean first uninstall it by going to the programs under your settings and after it is removed re-download it and re-install it. You can download it from the link below:

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Intel ® Processor Diagnostic Tool

Once it is installed, please run a new diagnostic/test and then attach the results to the thread so I can review it.

Regards,

David V

Re: IPDT test fail

idata — Wed, 04 Apr 2018 19:17:29 GMT

Hello Ranabegins,

I am following up with your case and see that we have not heard back from you.

If you need more assistance do not hesitate to reply.

Regards,

David V