Complain about overheat in Intel i5 8th Gen

ATorr4 — Mon, 20 Aug 2018 07:43:45 GMT

Hello,

I would like to make a complain about the processor Intel i5 8th Gen. So, recently I've bought a new laptop with this processor and it overheats too much (mainly when I play games), it has around 60ºC - 80ºC deppending on what I'm playing. I saw the max temperature of this processor is 100ºC and I don't understand why it can't be higher than 100 cause it's supossed to handle games, so it should be designed for that... To be honest, I feel a bit dissapointed because I was looking for a laptop with lower temperatures and I spent too much money on it (around $1000)

https://www.elcorteingles.es/electronica/A27378077-portatil-asus-vivobook-pro-n705ud-gc214t-i5-8-gb-256-gb-ssd-geforce-gtx1050-4gb/ This is the laptop I've bought in case anyone needs information in order to reply me (sorry, the site is in Spanish cause I bought it in Spain and I can't find this laptop in an English site, you can use the translator if needed).

Any suggestions? Thank you in advance!

Re: Complain about overheat in Intel i5 8th Gen

idata — Mon, 20 Aug 2018 19:32:47 GMT

Hello AdrianT95,

Thank you for joining the Intel Communities.

The temperatures 60ºC - 80ºC are still within specifications. It is expected the CPU will reach high temperatures while gaming. Depending on the design of the chassis and/or heatsink then the temperatures the CPU will reach. You may try contacting the ASUS* directly in order to check if they consider or not 60ºC - 80ºC as overheating. This link will give you their contact information https://www.asus.com/es/support https://www.asus.com/es/support

The following link will provide more information about overheating https://www.intel.es/content/www/es/es/support/articles/000005791/processors/intel-core-processors.html https://www.intel.es/content/www/es/es/support/articles/000005791/processors/intel-core-processors.html

Regards,

Fred D.

topic Complain about overheat in Intel i5 8th Gen in Mobile and Desktop Processors

Complain about overheat in Intel i5 8th Gen

Re: Complain about overheat in Intel i5 8th Gen