topic Re: brand string fail test in Mobile and Desktop Processors

brand string fail test

hpoel — Wed, 30 May 2018 00:06:01 GMT

run diagnostic on processor got a brand string fail result from what i can get out of it it is a config issue also core 2 duo 64 bit capable yet cant get win 7 64 to load

Re: brand string fail test

idata — Wed, 30 May 2018 17:39:47 GMT

Thank you very much for taking the time to reach the Intel Communities Team, seawolf21. I will do my best to assist you further.

When the Brand String test fails, it is basically that the processor's name was not recognized by the Intel® Processor Diagnostics Tool. Please refer to the https://www.intel.com/content/dam/support/us/en/documents/processors/sb/theintelprocessordiagnostictoolinwindowsuserguider.pdf Intel® Processor Diagnostic Tool User Guide page 20.

This does not mean that your processor is defective. In order to complete the test on the IPDT go Tools > Stop Testing On Fail > Off.

Can you please provide us the model of your processor and motherboard?

Antony S.

Re: brand string fail test

idata — Tue, 05 Jun 2018 23:36:23 GMT

Hello, seawolf21.

I would like to know if you still need assistance? If so, please do not hesitate to reply to my previous post.

Antony S.

Re: brand string fail test

hpoel — Wed, 06 Jun 2018 00:09:57 GMT

i will get back to you on board and cpu had a catastrophic accident with that computer so now using one even older i get 600 a month on disability so both machines are dump rescues i want to cry lol won't give up hope though give me a couple days.

Re: brand string fail test

idata — Tue, 19 Jun 2018 19:34:12 GMT

Hello, seawolf21.

I would like to know if you could perform the troubleshooting steps provided?

Antony S.

Re: brand string fail test

ANovi3 — Mon, 02 Jul 2018 13:45:00 GMT

Hello! I have the same isue. But also i have problem with temperature monitor. i need to disable both of them in 'tools' before run the test.

pentium d945

asus p5ld2

monitoring of the temperature works in bios and third party software developer on Windows 10, but it does not with genuine intel processor utility)))

also i have changed all settings in bios that required utility from help paper

actualy i have not much of them:

max cpuid value - disabled

thermal monitor - enabled

c1 control - enabled

speed step - disabled

microcode updation - enabled

execute disable bit - enabled

any suggestions???

Re: brand string fail test

idata — Mon, 02 Jul 2018 22:57:51 GMT

Thank you very much for joining this thread, artnovich.

In this case, if the troubleshooting steps above did not work for you I will highly recommend you to create a new thread explaining your problem. Make sure you include your system configuration and a clear explanation about the issue so we can give you a solution as soon as possible.

Antony S.

Re: brand string fail test

bnet0 — Tue, 07 May 2019 06:26:11 GMT

After install IPDT in folder "BrandString_LocalConfig.xml" change name for core 2 duo processor. Corect name is -CoreStringParts = "Intel(R)|Core(TM)2|CPU|@"

Re: brand string fail test

APaes — Wed, 10 Jun 2020 00:56:25 GMT

Worked perfectly for me. Thank you.

Re: brand string fail test

RGohi1 — Mon, 15 Jun 2020 19:09:31 GMT

Hello! I have the same issue.

--- IPDT - Revision: 4.1.4.36

--- IPDT - Start Time: 15-06-2020 17:04:15

CPU1

CPU Brand String Test

Module Version: 1.0.20.32b.W

Start Time: Mon Jun 15 17:04:17 2020

Test Result - FAIL

..no valid string parts found..

Detected: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz

String part compare error

End Time: Mon Jun 15 17:04:17 2020

Total Time: seconds: 0

System Information

------------------

Processor Name: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz

Processor Information: Family 6 Model 23 Stepping 6

Number of Physical Cores: 2

Number of Logical Cores: 2

Operating System: Microsoft Windows 10 Pro 32-bit

Graphics Information: NVIDIA GeForce 8400 GS

--- IPDT - End Time: 15-06-2020 17:08:48

--- IPDT - Result: Fail

Re: brand string fail test

AlHill — Mon, 15 Jun 2020 19:18:42 GMT

This thread is more than two years old.

For your processor E7200, it is going to fail on Brand String test as your processor is simply too old.

Ignore the error - there is nothing wrong.

Doc

Re: brand string fail test

ASHISH6 — Sun, 28 May 2023 06:56:49 GMT

INTEL Core Duo E8400 using 2+ years

Socket LGA 775

Mother Board

JOYOON IPM41-D3

RAM

DDR3 2+2 GB

Specifications regarding all components are attached below in PDF format.

It doesn't start on the first attempt in the morning pressing the power key on the CPU (Except the processor fan and other things like SMPS CPU light turn on). The processor turns on after pressing the restart key a few times. But in the daytime, it doesn't happen at all.

Is it a processor issue or the CPU power switch or due to dust it happened?

My Intel Diagnostic tool Test report is shared below.

--- IPDT - Revision: 4.1.7.39
--- IPDT - Start Time: 28-05-2023 12:00:26

----------------------------------------------
-- Testing
----------------------------------------------
CPU 1 - Genuine Intel - Pass.
CPU 1 - BrandString - Fail.
CPU 1 - Cache - Pass.
CPU 1 - MMXSSE - Pass.
CPU 1 - IMC - Pass.
CPU 1 - Prime Number - Pass.
CPU 1 - Floating Point - Pass.
CPU 1 - Math - Pass.
CPU 1 - GPU Math - Pass.
CPU 1 - CPULoad - Pass.
CPU 1 - CPUFreq - Pass.

IPDT Failed
--- IPDT - Revision: 4.1.7.39
--- IPDT - End Time: 28-05-2023 12:04:25

----------------------------------------------
FAIL

Re: brand string fail test

AlHill — Sun, 28 May 2023 07:13:27 GMT

You can ignore this error on a processor from 2008.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]