topic Re: I7 6700 Temperature in Mobile and Desktop Processors

I7 6700 Temperature

idata — Sat, 18 Mar 2017 16:30:21 GMT

Hi,

I have a I7 6700 and I'm worried about its temperature. When I'm playing games, the temperature goes to 75º/76º Celsius, is it normal?

Thank you.

Re: I7 6700 Temperature

idata — Mon, 20 Mar 2017 10:44:53 GMT

It appears that many other people are having the same problems. I also have an i7 6700k with the same problems. Intel will not admit there's a fault.

Think about it: if Intel would replace these faulty processors free of charge (even if you've lost the purchase receipt and/or packaging), this would give Intel GOOD publicity and buyer confidence.

In the meantime, you could slightly under-clock the processor (I've done this) to keep the temps down.

Re: I7 6700 Temperature

idata — Mon, 20 Mar 2017 17:03:28 GMT

Hello Pessoa,

I would like to gather more information regarding your current configuration, this information will help to address this matter in the most accurate way. So, please respond to the following;

Provide your SSU report, https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility.
Provide your Intel® Processor Diagnostic tool report, https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Download Intel® Processor Diagnostic Tool.
What games are you playing?

To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.

Regards,

Amy.

Re: I7 6700 Temperature

idata — Mon, 20 Mar 2017 22:36:40 GMT

Hi Amy,

Follow the tests below. I'm was playing Battlefield 1 and Mafia 3. In both cases the temperature achieved more than 75ºC.

Thank you.

Intel® Processor Diagnostic tool report:

--- IPDT64 - Revision: 4.0.0.29

--- IPDT64 - Start Time: 2017-03-20 6:26:25 PM

--------------------------------------------------------------------

-- Testing

--------------------------------------------------------------------

CPU 1 - SPBC - Pass.

CPU 1 - Genuine Intel - Pass.

CPU 1 - BrandString - Pass.

CPU 1 - Floating Point - Pass.

CPU 1 - Prime Number - Pass.

CPU 1 - Cache - Pass.

CPU 1 - MMXSSE - Pass.

CPU 1 - FMA - Pass.

CPU 1 - AVX - Pass.

CPU 1 - IMC - Pass.

CPU 1 - PCH - Pass.

CPU 1 - IGD - Pass.

CPU 1 - GFX - Pass.

CPU 1 - CPULoad - Pass.

CPU 1 - CPU Frequency - Pass.

IPDT64 Passed

--- IPDT64 - Revision: 4.0.0.29

--- IPDT64 - End Time: 2017-03-20 6:31:15 PM

--------------------------------------------------------------------

--- IntelR spbc Module Test --

...

Version 1.0.8.64b.W

...

..Retrieved Processor Manufacturer

GenuineIntel

..Retrieved Processor Brand String

IntelR CoreTM i7-6700 CPU 3.40GHz

IntelR spbc Module Test -- Pass --

--- Genuine Intel Test ---

...

Version 1.0.12.64b.W

...

Expected -- GenuineIntel

Detected -- GenuineIntel

Genuine Intel CPU Module Success

--- Brand String Test ---

...

Version 1.0.14.64b.W

...

Brand String Module Success....

--- Floating Point Test ---

...

Version 1.0.11.64b.W

...

AVX is supported in your OS

Max AVX supported AVX2

FMA3 supported

MFLOPS CycleRun Error Timesec

500.11 7694 0 1

499.655 15381 0 2

Million Floating Points per Second MFLOPS -- 499.655

Error -- 0

Floating Point Test Passed

--- Prime Number Generation Test ---

...

Version 1.0.13.64b.W

...

AVX is supported in your OS

Max AVX supported AVX2

Ops Per Sec CycleRun Error Timesec

95801 7 0 1

110373 15 0 2

Operation Per Second -- 110373

Error -- 0

Prime Number Generation Test Passed

--- Cache Test ---

...

Version 1.0.11.64b.W

...

--- Reading Cache Size ---

- Detected L1 Data Cache Size -- 32

- Detected L1 Inst Cache Size -- 32

- Detected L2 Cache Size -- 256

- Detected L3 Cache Size -- 8192

Cache Module Success

--- MMXSSE Test ---

...

Version 1.0.11.64b.W

...

--- Determining MMX - SSE capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- MMX SSE ---

MMX - Intel MMX Technology Supported -- Yes

SSE - Streaming SIMD Extensions Supported -- Yes

SSE2 - Streaming SIMD Extensions 2 Supported --Yes

SSE3 - Streaming SIMD Extensions 3 Supported --Yes

SSSE3 - Supplemented SSE 3 Supported --Yes

SSE4.1 - Streaming SIMD Extensions 4.1 Supported --Yes

SSE4.2 - Streaming SIMD Extensions 4.2 Supported --Yes

--- MMX SSE capabilities check complete ---

Testing MMX

Dot Product computed using C code 506

Dot Product computed using MMX intrinsics 506

MMX Dot Product Computation Test Passed

Passed MMX Test

Testing SSE

Dot Product computed using C code 506

Dot Product computed using SSE intrinsics 506

SSE Dot Product Computation Test Passed

Passed SSE Test

Testing SSE2

Complex Product computed using C code 23.00 -2.00i

Complex Product computed using SSE2 code 23.00 -2.00i

SSE2 Complex Product Computation Test Passed

Passed SSE2 Test

Testing SSE3

Complex Product using C code 23.00 -2.00i

Complex Product using SSE3 code 23.00 -2.00i

SSE3 Complex Product Computation Test Passed

Passed SSE3 Test

Testing SSSE3

SSSE3 Absolute Value Tests Passed

SSSE3 Arithmetic Tests Passed

SSSE3 Dot Product Test Passed

Passed SSSE3 Test

Testing SSE4.1

SSE4.1 Blend Tests Passed

SSE4.1 Min Max Tests Passed

SSE4.1 Insert Bit Tests Passed

SSE4.1 Extract Bit Tests Passed

SSE4.1 Bitwise Comparison Tests Passed

SSE4.1 Dot Product Test Passed

SSE4.1 Arithmetic Tests Passed

SSE4.1 Bit Conversion Tests Passed

SSE4.1 Bit Compare Test Passed

Passed SSE4.1 Test

Testing SSE4.2

SSE4.2 Bit Compare Test Passed

SSE4.2 Calculate Bit Set to 1 Test Passed

SSE4.2 CRC Test Passed

Passed SSE4.2 Test

MMXSSE Module Success

--- FMA3 Test ---

...

Version 1.0.10.64b.W

...

--- CPU Features Detection ---

FMA3 - Supported -- Yes

Testing FMA3....

FMA3 Test Result --- PASS</...

Re: I7 6700 Temperature

idata — Tue, 21 Mar 2017 19:55:53 GMT

Thank you very much for the information.

/thread/112484 Pessoa, your report looks healthy.

Please try the following suggestions;

Remove your graphics card, and run the games with the integrated Intel® HD Graphics 530.
Try fitting one memory stick at a time.
Update your BIOS to the latest version. Version 1.B seems to add several enhancements, find it here; https://www.msi.com/Motherboard/support/B150M-PRO-VD.html# down-bios Support For B150M PRO-VD | Motherboard - The world leader in motherboard design | MSI Global.

Please let me know how it goes.

Regards,

Amy.

Re: I7 6700 Temperature

idata — Tue, 21 Mar 2017 21:47:14 GMT

Hi Amy,

I'm already using the latest bios and tested with one memory stick, however to test the processor with its onboard video card sounds strange for me. I bought an i7 because I would like to use high end video cards, and this processor is supposed to support them. I would like to mention that I received this processor last week from Intel as a warrant because my last processor stopped working, and it had the same problem. On idle the temperatures are very normal, but under load no. I don't know, but if you can provide me another solution I would appreciate that.

Thank you.

Re: I7 6700 Temperature

idata — Wed, 22 Mar 2017 19:47:58 GMT

Sure, I understand. My intention with removing the graphics card is to rule out a possibility that it is adding to the temperature increment, this was merely a suggestion. If the processor behaves within the specs using the Intel® HD Graphics 530 this might be related to the card.

Gaming is a CPU intensive task meaning that it will add workload to the processor specially is you are using a external graphics, this why the temperatures on idle are different.

One more thing I would like to add is that your processor is running 4°C to 5°C above the TCASE when you are gaming, and from our experience with similar cases the behavior is expected; however, if you think the processor is overheating you can always replace the processor.

Regards,

Amy.

Re: I7 6700 Temperature

idata — Wed, 22 Mar 2017 19:58:30 GMT

Hi Amy,

Ok, I'll test the processor with Intel GC e provide you the results here.

Thank you.

Re: I7 6700 Temperature

idata — Thu, 23 Mar 2017 01:42:21 GMT

Hi Amy,

Here are the results with Mafia 3 and Intel onboard GC:

Operating System: Microsoft Windows 10 Pro(10.0.14393 Build 14393)

Physical Memory (Installed): 16 GB

Processor : Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz

System Type: x64-based PC

Display Adapter(s): Intel(R) HD Graphics 530 21.20.16.4590

System Manufacturer: MSI

System Model: B150M PRO-VD (MS-7996)

Network Adapter(s): Bluetooth Device (Personal Area Network) # 5 10.0.14393.321

Qualcomm Atheros AR938x Wireless Network Adapter 3.0.2.201

Realtek PCIe GBE Family Controller 9.1.404.2015

TAP-Windows Adapter V9 9.0.0.21

Xbox Wireless Adapter for Windows 21.50.45.656

Disk(s): ST1000DM003-9YN162 588.01 GB (available) 10.0.14393.0

ST1000LM014-1EJ164 562.93 GB (available) 10.0.14393.0

ST240HM000-1G5152 164.73 GB (available) 10.0.14393.0

Thank you.

Re: I7 6700 Temperature

idata — Thu, 23 Mar 2017 20:33:41 GMT

/thread/112484 Pessoa, thank you very much for trying my suggestion.

I would like to check something regarding you report; which of the columns are you referring to as the high CPU temperature? The Value, Min or Max column? I would like to double check that because according to those results the Value is what you are actually getting, the Min is the minimum that it can get and the Max is the maximum that your processor can reach.

One more thing I would like to know is; was screenshot taken while gaming?

Regards,

Amy.

Re: I7 6700 Temperature

idata — Thu, 23 Mar 2017 21:15:52 GMT

Hi Amy,

No problem, I tried to simulate as much as I could, but as this game is so demanding for Intel GC, it was basically unplayable.

I'm referring to the column max, which is the temperatures that my processor is getting. It keeps between 66 to 72 when I'm playing. I tried to take the last picture while playing, however when I used ALT+TAB the temperature reduced. I don't know if it's normal to reach this kind of temperature, I'm just afraid because my last processor broke in 6 months and it was reaching the same temperatures.

Thank you.

Re: I7 6700 Temperature

idata — Thu, 23 Mar 2017 22:01:30 GMT

Hi Amy,

I just took a picture from the game running:

Thank you.

Re: I7 6700 Temperature

idata — Fri, 24 Mar 2017 22:29:37 GMT

Thanks for the screenshot.

/thread/112484 Pessoa, the thing about this tool is that Intel has not officially validated it for this purpose, so there is no documentation regarding the measurements taken by it. Due to this fact, and since this is a third-party tool it is difficult to comment on the accuracy of the results. However, I have been investigating about this tool, CPUID Hardware Monitor, in order to help you, and I found out that the Value column shows the current value of the processor. This means that you should be focusing on that column when running the games instead of Max column. The Max column is just for reference for the maximum parameters that your processor could reach, it does not indicate the temperature when the computer is running.

Now, based on what I mentioned before; your temperatures are;

Value

Core # 0 60 °C

Core # 1 59 °C

Core # 2 63 °C

Core # 3 52 °C

Package 64 °C

The maximum TCASE for your processor is 71°C, this means that any number below this temperature is completely fine. And, like mentioned before gaming will take the processor to higher temperatures, so it seems like your computer is behaving as expected. Here you can check the TCASE; http://ark.intel.com/products/88196/Intel-Core-i7-6700-Processor-8M-Cache-up-to-4_00-GHz

Over here; https://www.youtube.com/watch?v=NThWE7P-U1w Tutorial: HW Monitor Tutorial - YouTube, there is brief description of each column.

Hope it helps.

Regards,

Amy.

Re: I7 6700 Temperature

idata — Sat, 25 Mar 2017 15:11:47 GMT

Hi Amy,

Thank you for your support. Just an observation, the Max temp showed on this software is the max temp that the processor achieved, not the max it could achieve. The picture below shows it:

Re: I7 6700 Temperature

idata — Mon, 27 Mar 2017 21:05:36 GMT

Thanks for the observation.

Hope that my previous input brought clarification regarding your temperature concern. If you still think that the processor is overheating or not operating as expected, you can always replace the processor.

Regards,

Amy.

Re: I7 6700 Temperature

idata — Tue, 28 Mar 2017 13:53:43 GMT

Hi Amy,

Thank you for your help. I just reduced the turbo boost to 3.7. The broken processor that I sent to Intel had the same issue. I believe I need to buy a better fan because the one that comes with the processor is not supporting it.

It's expensive to send the processor to change again.

Thank you.

Re: I7 6700 Temperature

idata — Tue, 28 Mar 2017 17:28:05 GMT

Sure /thread/112484 Pessoa, you're welcome.

As a recommendation you can consider a water solution, I personally have seen cases were it actually makes the difference although your reports seemed fine.

Regards,

Amy.

Re: I7 6700 Temperature

idata — Mon, 10 Apr 2017 20:22:55 GMT

/thread/112484 Pessoa, I am checking in your thread, and wanted to know if you need assistance regarding any other matter.

Regards,

Amy.

Re: I7 6700 Temperature

idata — Tue, 11 Apr 2017 16:12:58 GMT

Hi Amy,

Thank you for contacting me. Since I reduced the turbo boost, it works fine for me. I'll leave it like that until I buy a new cooler system.

Thank you and have a good day.

Re: I7 6700 Temperature

idata — Wed, 12 Apr 2017 12:30:12 GMT

Sure, you're welcome.

I glad to hear that, and thank you for sharing that information with the community.

Regards,

Amy.