topic Re: [I7-6700K] 4th core damaged? in Mobile and Desktop Processors

[I7-6700K] 4th core damaged?

RBeck2 — Thu, 30 Aug 2018 13:11:10 GMT

Hallo zusammen,

ich habe seit einiger Zeit das Problem, dass bei mir sowohl Firefox als auch Chrome ständig abstürzen. Microsoft Edge läuft ziemlich stabil.

Was aber sehr störend ist, dass die Grafik in Spielen zittert, siehe Video, mit iGPU das gleiche Problem.

https://www.youtube.com/watch?v=0QEy9Y4cJZg CPU Kern defekt? - YouTube

Anbei noch ein Screenshot vom Intel Diagnostic Tool

Wenn ich im Bios die CPU nur auf 3 Kerne einstelle, dann laufen alle Browser stabil und in Spielen habe ich keine Darstellungsfehler

Mein PC:

Intel Core i7 6700K

GeForce® GTX 1050 Ti OC 4G

Kühler: Thermalright HR-02 Macho Rev. B

G.Skill RipJaws V DDR4-3200 2x8192mb

Asus Z170 Pro Gaming Bios Ver. 3805

Samsung SSD 850 Evo 250gb

2x 1000GB Seagate Desktop HDD ST1000DM003

be quiet! Straight Power 10 400 Watt

Tower: Fractal Define R5

CPU wurde Anfang 2016 gekauft

Re: [I7-6700K] 4th core damaged?

idata — Thu, 30 Aug 2018 21:12:46 GMT

Hello, RaBe83. Thank you very much for contacting the Intel Communities Team. I will be more than happy to assist you.

First, can you please share the .txt file that the Intel® Processor Diagnostic Tool generates? Furthermore, have you tried restoring the BIOS settings back to default? Additionally, can you try testing your processor into a different motherboard?

Antony S.

Re: [I7-6700K] 4th core damaged?

RBeck2 — Fri, 31 Aug 2018 15:11:14 GMT

Hello Antony,

here is the txt file.

at the moment the bios runs with default settings. Sorry but there is no possibility to testing another mainboard.

Many thanks in advance.

Re: [I7-6700K] 4th core damaged?

idata — Fri, 31 Aug 2018 23:24:55 GMT

Hello, RaBe83. Thank you for your response.

For me to continue investigating into this, please share with us the following:

Run the Intel® Processor Diagnostic Tool with 1 core, 3 cores and 4 cores activated and share the .txt file (one report for every single scenario).
Run a CPU stress test with the https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-?product=66427 Intel® Extreme Tuning Utility with 1 core, 3 cores and 4 cores activated and share a screenshot of the results (one screenshot for every single scenario).

Antony S.

Re: [I7-6700K] 4th core damaged?

RBeck2 — Sat, 01 Sep 2018 05:11:47 GMT

Hello Antony,

should I turn off the cores in Windows or in Bios?

Ok I turned off the cores in Bios, here the results. One question are five minutes stress test enough?

One Core

Two cores

Three cores

Four cores

Re: [I7-6700K] 4th core damaged?

RBeck2 — Sat, 01 Sep 2018 10:50:48 GMT

and the rest

additional one test with 4 cores for one hour

Re: [I7-6700K] 4th core damaged?

idata — Mon, 03 Sep 2018 23:17:18 GMT

Thank you very much for the information provided, RaBe83.

Allow me to double check the reports. I will be back to you soon.

Antony S.

Re: [I7-6700K] 4th core damaged?

idata — Tue, 04 Sep 2018 20:24:08 GMT

Hello, RaBe83. Thank you for your patience.

By checking the results of the reports provided; I am afraid that your processor is defective. I have sent you a private message in order to discuss warranty information. Please check you inbox.

Antony S.