topic Re: SA-0086 REKEY_ERROR in Mobile and Desktop Processors

SA-0086 REKEY_ERROR

MJigg — Mon, 08 Jan 2018 15:19:35 GMT

When running the SA-00086 console utility part of the out put is 'Re-Key needed:' and 'REKEY_ERROR value:'

What do these indicate ?

Re: SA-0086 REKEY_ERROR

idata — Mon, 08 Jan 2018 22:33:20 GMT

Hello Mr.Jiggs

Thank you for contacting Intel Technical Support,

We received your inquiry and I understand that you have problems running the SA-0086 utility. Please accept our apologies for any inconvenience this may be causing. We will be more than happy looking for a solution.

What are you running the tool for?

Are you having Intel® Management Engine issue on your computer?

If you are having the Intel® Management Engine issue please let us know the model number of your computer(s)

Regards

Leonardo C.

Re: SA-0086 REKEY_ERROR

MJigg — Mon, 08 Jan 2018 23:31:47 GMT

I am checking the vulnerability of Intel based PC's at my place of work.

On some of the result logs I'm seeing the aforementioned values ("REKEY_ERROR value" and "Re-Key needed").

I'm trying to find out what these mean.

Re: SA-0086 REKEY_ERROR

MJigg — Mon, 15 Jan 2018 15:54:58 GMT

No response ?

Re: SA-0086 REKEY_ERROR

KenF_Intel — Fri, 19 Jan 2018 18:54:26 GMT

Hi Mr. Jiggs,

Sorry for the delay in replying.

I've escalated this to our engineering team.

Could you please confirm that you are running version 1.0.0.152 of the detection tool? If you have an older version, please download the latest version from https://downloadcenter.intel.com/download/27150 Download Intel-SA-00086 Detection Tool

It would also be helpful if you could provide a screenshot of the output.

Thanks.

Re: SA-0086 REKEY_ERROR

MJigg — Fri, 19 Jan 2018 19:13:37 GMT

Confirmed.

I am using version 1.0.0.152

Re: SA-0086 REKEY_ERROR

idata — Fri, 19 Jan 2018 23:26:18 GMT

Thanks. I will let you know when I get a response from engineering. It would still be helpful to get a screenshot of the log file. It would also be helpful to get a screenshot of the .xml file output.

Re: SA-0086 REKEY_ERROR

MJigg — Fri, 19 Jan 2018 23:40:57 GMT

Attached…

Re: SA-0086 REKEY_ERROR

idata — Fri, 19 Jan 2018 23:56:01 GMT

Thanks!

Re: SA-0086 REKEY_ERROR

idata — Mon, 22 Jan 2018 16:43:28 GMT

Hi. Engineering has confirmed that this is an error in the tool. An updated tool with a fix should be available in 1-2 weeks.

Your system should be showing as Not Vulnerable.