topic Intel Retail Edge Program Receipt Question in Mobile and Desktop Processors

Intel Retail Edge Program Receipt Question

idata — Sun, 21 Aug 2016 04:26:08 GMT

I bought a Intel i7 4930k 2 years ago from the Intel Retail Edge Program, and my processor stopped working recently. I was looking at the terms of the program and it says that all processors are still covered under the 3 year warranty if you still have your receipt. My question is how do I get my receipt from this website since I cannot find it on there anywere, and if I cannot obtain it through the website, is there another place I can contact to reciept my original sales receipt at?

Thanks

Re: Intel Retail Edge Program Receipt Question

idata — Mon, 29 Aug 2016 16:21:02 GMT

I am sorry to hear your processor is defective, I would recommend contacting Intel customer support to check warranty information for your processor model:

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html# @12

Allan.